Featured RSPA Content

  1. Trader Joe’s Formula For Success: Innovation, Customer Experience, & Culture

    Doug Rauch took the Retail Solutions Providers Association (RSPA) RetailNOW 2016 stage Aug. 2 to detail how, while president of Trader Joe’s, grew the company from a nine-store chain to a nationally-acclaimed retail success story with more than 340 stores in 30 states.

  2. 11 Fast Thoughts From RetailNOW 2016

    I spent nearly six full days in Dallas attending RetailNOW 2016, but it went by like a blur. Let me try to share with you some highlights from what I saw and heard July 29-Aug. 3.

  3. Final Day Of RetailNOW 2016 Features Lightning Round Leadership

    Among the new features at RetailNOW this year was a fast-paced education session named “Lightning Round Leadership.” Five industry executives shared personal stories and lessons that impacted both their lives and their organizations. The group included Stephen Bergeron of APG Cash Drawer, Tom Bronson of ISV Granbury Solutions, Chelsey Paulson of reseller North Country Business Products, Terry Ziegler of Datacap Systems, and myself. Our less-than-eight-minute talks were held during the morning General Session on Aug. 3, the last day of RetailNOW 2016 in Dallas. In the near future, the RSPA will be sharing with its members audio recordings of the presentations, but you don’t have to wait to learn what I said. The following is a transcript of my talk which was titled Two Words: Two Terrible, Horrible, No Good, Very Bad Words.

  4. Tom Reichart Accepts RSPA Chairperson Gavel

    Tom Reichart became 2016-17 RSPA (Retail Solutions Providers Association) Board Chairperson on Aug. 2 when 2015-16 Chair Mike Seymour, COO of Postec, passed the gavel to him during the awards ceremony at RetailNOW 2016 at the Gaylord Texan Resort and Convention Center in Grapevine, TX.

  5. RetailNOW 2016 - Day 1 Recap

    Despite Monday being technically the first day of RetailNOW, I’ve been here since Saturday, participating in various meetings and event-related activities. While this is my day 1 recap of the event, it’s really my notebook for what’s transpired over the first day, as well as the unofficial previous two days.

  6. Top Tweets From #RNOW16 – Day 1

    RetailNOW attendees shared some photos, presentation takeaways, and thoughts on the event via Twitter. Follow @BSMinfo, @InsideRSPA, and #RNOW16 for Twitter updates throughout the event.

  7. Raising The Bar & Raising Awareness: W2W Community Meeting

    The W2W community meeting on Monday, Aug. 1 at RetailNOW 2016 featured panelists with 100+ years of combined experience in the channel. W2W, the Retail Solutions Providers Association (RSPA) community that is a resource and support for women in the Retail IT industry, based the discussion on the themes of raising the bar, raising awareness, raising families, and rising above.

  8. Secrets To A Candid Work Culture Revealed At RetailNOW

    Do you really know each of your employees' greatest needs? Their biggest frustrations? What would cause them to leave? What would increase their engagement at work?

  9. Top Takeaways From Emmitt Smith’s RetailNOW 2016 Presentation

    Emmitt Smith took the stage during the general session on Aug. 1 at the Retail Solutions Providers Association (RSPA) RetailNOW 2016. Here are my notes from his address...

  10. New RSPA Board Elected At RetailNOW 2016

    The Retail Solutions Providers Association (RSPA) held elections for its new board of directors during its annual membership meeting on Aug. 1 at RetailNOW 2016 at the Gaylord Texan Resort and Convention Center in Grapevine, TX.