Managed Services Executive Commentary

  1. Meeting The BDR Need With Your Business Continuity Solution
    8/23/2016

    You cannot claim to be a solutions provider unless you offer all of the obvious necessities to your potential business clients. Part of your role as a managed IT services provider is to help each client find the best solution(s) for their business — solutions that will save them time, save them money, and help them meet desired business outcomes, such as increased profitability, optimized employee productivity, and a more streamlined technology spend.

  2. Why You Should Lead Your Sales Pitch With Endpoint Security
    8/23/2016

    A common question asked during a job interview is whether or not the employee has an opportunity to work remotely. Not only does it benefit the employee by saving commute time, the employer benefits as there is no additional overhead or potential distraction by other employees in the office. The trend is common and software tools make it easy, but it’s possible there are too many software tools providing such services, thereby raising the level of concern for data security amongst IT professionals.

  3. Fight Social Engineering — Make Your Priceless Data Completely Worthless
    8/22/2016

    When a new wall goes up, criminals will always search for a door in or a way around. It’s in their nature, and it’s ultimately what fuels them. This is the transition we are witnessing in the cybersecurity space today.

  4. The State Of Cloud
    8/19/2016

    Cloud is about a decade old now and has seen vast improvements in stability and reliability, with a steady increase on breadth of offerings from IaaS to PaaS to SaaS. Certainly the lion’s share of cloud was taken up by SaaS, but that has changed recently with a definite movement — driven by developers and engineers — to IaaS and PaaS with a focus on creating new apps using services from public providers like Amazon Web Services. By Deirdre Mahon, CMO, Cloud Cruiser

  5. 3 Steps To Armor Your Computer Against Hackers & Ransomware
    8/18/2016

    Ransomware has become a lucrative business for hackers operating worldwide with the river of money flowing into their coffers fueling a cyber security arms race — good versus criminal — and putting you squarely in the crosshairs.

  6. The Process Bulldog
    8/15/2016

    The Process Bulldog is a lynchpin role at the heart of a healthy process culture. This role is the connection layer of your process governance structure —linking the vision of the leadership team with the creativity of the process owners and participants, the people who are involved in process challenges every day. Every organization needs one.

  7. 5 Simple Security Habits For Your K-12 Education Customers
    8/11/2016

    In the world of cybercrime where hackers are generally one step ahead of everybody else, good security practices can literally be the difference between protecting critical computer data and exposing the personal and confidential information of school staff, students, parents, and third-party contractors.

  8. How The Channel Can Still Go Global In Turbulent Times
    8/11/2016

    From intense policy and political debate in the U.S. to the effects of recent votes in Europe and rising debt levels in China, the path to going global for the channel has never seemed so lucrative. As someone with more than 15 years international experience, edgy resellers and IT service providers have been asking what one piece of advice I would offer to help in their global strategies. And, while this insight is focused on the IT channel, I believe these guidelines are applicable across multiple industries. So here it is: stay the course.

  9. Employee Training: The Best Investment Your Company Can Make
    8/11/2016

    Everyone knows more knowledgeable, engaged employees should translate into more success. So why don’t more companies invest in their people? I’ve asked myself that question for years.

  10. 4 Ways Automation Improves Business Productivity
    8/10/2016

    Productivity is something everyone aims to improve upon. Whether you are a business owner, part of the sales team, handle customer service, or manage the organization’s IT infrastructure, there is always room to improve.