Downloads

  1. 3 Trends Changing How MSPs Work
    3/20/2017

    The managed services market is changing rapidly and, if you are not staying on top of the plethora of new technologies introduced almost daily you’ll find yourself left behind, struggling to stay relevant. By Corey Kirkendoll, President/CEO, 5k Technical Services and ASCII Group Member Since 2016

  2. Dig Into Selling POS To Garden Centers
    3/16/2017

    Dale Pinney of Olaf Solutions Inc. — celebrating over 30 years in the garden industry, helping small business owners with their store's needs — took time to dive deep into how and why servicing garden centers can prove fruitful. Read on to learn why a POS system is crucial for garden centers, how stores can improive their ROI, and much more.

  3. New Three-Restaurant Complex With Kitchen Powered By Bematech
    3/16/2017

    Evanston is a city located just north of Chicago Illinois, home to Northwestern University and is the world’s headquarters of Rotary International.  Catering to Evanston’s diverse population is a new three-restaurant complex housing two familiar Evanston restaurants; LuLus and Taco Diablo and something new, Five and Dime.

  4. Will You Survive The MSP-Vetting Process?
    3/16/2017

    When it comes to prospecting, both you and your potential client want to make sure the relationship is mutually beneficial. By Mike Bloomfield, president, Tekie Geek and ASCII Group Member since 2016

  5. 6 Reasons Your Company Should Have A Blog
    3/15/2017

    The mention of the word blog may conjure up visions of outdated strategies from more than a decade ago. By Jenna Hardie, Account Manager, Compass Integrated Communications

  6. Everything You Need to Know About EHS Software
    3/14/2017

    Environmental, Health, and Safety (EHS) software acts as a database-driven enterprise to help EHS managers handle key components of regulation and compliance. Let’s take a closer look at what EHS software is and what you need to know about it. By Jessica Foreman

  7. 5 Tips To Manage A Customer-Centric Service Catalogue
    3/13/2017

    Providing your customers sufficient and correct information to do their jobs is vitally important. So, when serving your users through the use of an online service catalogue, there is a great deal you need to take into account in managing expectations properly. By Nancy Van Elsacker Louisnord, president, TOPdesk US

  8. The Importance Of Business Outcomes In The Evolving IT Space
    3/10/2017

    Convergence is forcing VARs and MSPs to evolve and offer a more complete package. Customers today are looking for more out of their technology, and partners unwilling or not equipped to deliver that risk losing business to competitors that can. By Adam Dawson, Marketing Communications Manager, TBI

  9. Why Manufacturers Are The New Solutions Provider
    3/9/2017

    Your channel partners are no longer an extension sales team. If this comes off as a contrarian point of view, you’re right — this disconnects from conventional thinking. By Alex Weinbaum, Computer Market Research

  10. The First Person To Attempt To Swim The English Channel And What It Has To Do With Sales
    3/8/2017

    Tragically, no one knows the name of the first who tried to swim the English Channel. As folklore goes, he made it halfway to France, figured he couldn’t continue, then turned around and swam back to England. He did not get the recognition, success or glory that would’ve been his had he completed the swim. By Gil Cargill, Sales Acceleration Coach