Lynn Souza, President and CEO of Connect Computer, has been an ASCII member for six years. Ask her why and she’ll tell you it’s because ASCII is a caring group that wants to help the industry. Furthermore, ASCII members helping each other ultimately results in individuals learning to help themselves. How is this possible? Souza answered this question and more when she took time to speak with me at the ASCII Success Summit held in October in Providence, RI.
Even in today’s competitive market, cloud-based disaster recovery and backup — as well as recovery providers — have not been able to provide a complete, end-to-end solution for partners who service the SMB. How to do just that was the topic of Data Deposit Box President, COO & Director Troy Cheeseman’s talk, Simple, Smart Data Protection Built For SMBs given during the second day of The ASCII Success Summit – Rhode Island held October 13 — 14 at the Hyatt Regency Newport.
Knowing what to look for when choosing a VoIP provider to bring to the table with your customers is something Roland Technology Group President and CEO Tim Conkle knows something about. So much so, it was the subject of Three Pitfalls Of Partnering With The Wrong VoIP Provider, his talk on the second day of The ASCII Success Summit — Rhode Island held October 13 — 14 at the Hyatt Regency Newport.
Datto’s VP of Business Development Rob Rae presented The Most Important Lessons We've Learned From Our Only Customer, The Channel during the second day of the ASCII Success Summit — Rhode Island held October 13-14 at the Hyatt Regency Newport.
Jay Ferron, CIO of Interactive Security Training, LLC, started off the second day of the ASCII Success Summit — Rhode Island being held October 13 to 14 at the Hyatt Regency Newport. Ferron’s presentation, MSP Security Growth, From Start To Smart, focused on the security space — particularly delivering best practices and building constant service revenue.
The year’s final ASCII Success Summit kicked off October 13 at the Hyatt Regency Newport in Newport, RI with ASCII President Jerry Koutavas presenting Opportunity Hacking: Finding New Business Online Through Set Processes. Koutavas spoke about how most companies fail to discover opportunities beyond their normal sales activities and offered advice on how to increase the chance of finding and closing new business through a variety of creative, insightful methods and processes shared by fellow ASCII Group IT provider community members.
Today, companies in all sectors have a massive demand for data. To succeed, they must be able to take in a large amount of data and process it in real-time with no room for delays, lags, or hiccups. As the demand for efficiency and fast processing times has risen, companies around the world have been forced to move beyond the relational databases of yesteryear and into new, more capable data processing methods.
IT providers have a responsibility to do everything feasible to assure the success of their customers. Hard drives do fail and tornados do occur; however, with surprising frequency, more threats are occurring as a result of fellow human beings.
If your clients deal with healthcare records of any kind for Health Insurance Portability and Accountability Act (HIPAA) purposes, their business is considered either a covered entity or a business associate, and they should be preparing in earnest for Office of Civil Rights (OCR) HIPAA audits in 2015 and 2016.
Partnering as an IT solutions provider with the small and medium business client is the sole focus of many integrators and MSPs (managed services providers). Though SMBs have many of the same needs as bigger firms, they are usually less tech savvy, have fewer resources and a less strategic view of their IT. So they are looking to you for three things.
Remember the days when the most integration your computer and your telephone had was when you connected to the Internet via dial-up modem? It was really more like the occasional meet-up than a full-fledged marriage between two critical pieces of technology. Phone systems, like mainframe computers, were highly specialized, cumbersome, and expensive long-term commitments — and there was an equally specialized and highly trained sector of people who sold and serviced them.
The concept of ASCII is simple. What sets The ASCII Group apart is that it is a community open to all independent IT practices – ranging in size and scope from a single person operation to large companies with many employees.