Digital transformation tops the priority list for the vast majority of merchants in 2017, as almost seven in ten (69 percent) of retail executives report plans to increase their investment in emerging technologies, according to a survey from PwC and JDA Software.
As customer demand and expectations have shifted to subscription-based solutions, so must your line card.
Three experts explain how ISVs continue to shape the retail and restaurant verticals. Are VARs ready?
This ISV seeks to supplant the incumbent software solutions in the fitness industry with its new SaaS offering.
It’s been more than a year since the October liability shift date and merchants in the U.S. are making headway in EMV adoption. In fact, according to VISA, more than 39 percent of all merchant locations now accept chip cards.
Many states have laws and regulations that took effect January 1. In some instances, such as minimum wage, even cities have instituted new requirements. Often forgotten among the tasks to be accomplished in in light of these changes is updating your Employee Policy and Procedure Manual.
Brian Krebs’ post on Krebs on Security, “DNI: Putin Led Cyber, Propaganda Effort to Elect Trump, Denigrate Clinton,” is not only an excellent piece of analysis, it also contains important cybersecurity lessons.
Value-added resellers (VARs) in the food and beverage sector know that, while restaurants vary drastically in their menu offerings and ambience, they all share one goal: the pursuit of total efficiency. That pursuit must be managed carefully, because an overt focus on efficiency can detract from the leisurely experience restaurant goers frequently expect.
Any small and medium enterprise (SME) that wants to succeed needs a content management system (CMS). As such, knowledge of how a CMS works is a must for almost any employee since content is such a huge part of virtually any digital business.
For many Unified Communications providers and IT VARs, having a mix of recurring revenue services and traditional hardware and software sales is the key to sustainability and increased profitability.
As a second-generation POS dealer, Delaware Valley Registers, Inc. (DVR) has had to make many adjustments to its business over the years to remain relevant. With the rapid pace of technological change in the retail and restaurant markets, resellers need a strategy to stay ahead of trends and provide their customers with the most powerful, secure, and cutting-edge solutions. For VARs who don’t, the result is typically them going out of business.
The electronic payments ecosystem can be overwhelming for outsiders to navigate as they try to achieve the various certifications necessary to process transactions. For software developers and their customers, getting mired in the certification process can lead to frustration and wasted time and money when all they really want to do is address the needs of their customers. Thankfully, a solution is only one call away. Consider the difficult path Reading Buses took as it sought to implement contactless payments in its vehicles.
Point of sale (POS) is the place where retail transactions are completed; where payment is exchanged for goods or services. POS is used in many retail industries and many require unique customizations to the hardware and software in order to accommodate their transactions. POS features include scanners, manual and electronic cash drawers, scales, EFTPOS terminals, handheld scanners, touch screens, and many other options. Modern POS systems often act as more than just a system to process transactions by providing inventory management, warehousing, CRM, financials, and more.
In addition to standard on-premise POS systems, modern POS software can be delivered from the cloud in the software as a service (SaaS) model. Cloud-based POS systems can be compatible with traditional POS hardware in addition to mobile devices such as iPads, iPhones, Android devices, and more. Cloud-based POS offers the ability to access data from anywhere there is an internet connection and normally offers faster setup due to it being run remotely.
Payment processing is done by payment processors which are often third party companies hired by a merchant to handle credit card transactions. Payment processors are broken down into two types: front-end and back-end. The front-end processors perform card associations, authorizations, and settlement services while back-end processors accept settlements from front-end processes and move money from issuing banks to merchant banks.
Modern payment processing is usually provided in the software as a service (SaaS) model, giving merchants a single simple electronic portal that allows them to process payments in various forms including recurring payments, web payments, checks, and more all in the same place.
The Bematech LE1015 true-flat, bezel-free touch monitor is designed and manufactured to meet the requirements of retail and restaurant operations with their Point-of-Sale system. The highly rugged touch monitor includes a solid base with extra wide hinge for maximum stability. The LE1015 also facilitates quick and professional mounting of integrated magnetic stripe reader and VFD/LCD customer display.
In addition to being recognized worldwide as a small business guru, Michael Gerber is known for his straight talk. And he’s eager for solution provider owners to be candid with themselves and embrace their reality as well. In a recent interview with Business Solutions President Jim Roddy, Gerber said, “Until the straight talk happens, until somebody pulls the chain, until somebody says something that strikes (VARs and MSPs) so deeply that they can't avoid it or ignore it any longer, nothing's going to change for them.
Dr. Robert J. Bies, professor of management at the McDonough School of Business at Georgetown University, is the keynote speaker for Retail Solutions Providers Association (RSPA) INSPIRE 2016. In this exclusive interview, Jim Roddy, president of Business Solutions, asks Bies to share a preview of his presentation he plans for the event scheduled January 31 through February 3 at Park Hyatt Aviara Resort in San Diego.
In this Business Solutions podcast, Gary Staub, chief sales and marketing officer at Sterling Payment Technologies, discusses how retail IT VARs can capitalize on payment solutions.
In this Business Solutions podcast, Bill Lodes, director of development partnerships at TSYS Merchant Solutions, explains semi-integrated EVM solutions. There are two options to achieve EMV certification. One option involves a solutions provider programming EMV-capable transactions into its own software, a process that can take 6 to 8 months.