David Phillips

The Top Cloud-Based Service MSPs Should Offer

There are four little words that strike terror in my heart; four words that even years of seasoning as an IT professional can't calm away. Even as I type them, I find myself unconsciously recoiling. They are: “Bring Your Own Device.”  

6 Reasons Every MSP Should Sell VoIP

Remember the days when the most integration your computer and your telephone had was when you connected to the Internet via dial-up modem?  It was really more like the occasional meet-up than a full-fledged marriage between two critical pieces of technology. Phone systems, like mainframe computers, were highly specialized, cumbersome, and expensive long-term commitments — and there was an equally specialized and highly trained sector of people who sold and serviced them.