Panasonic System Communications Company of North America recently announced the release of UC Pro, a collaboration application allowing users to connect to anyone, anywhere, across a multitude of devices. The new software is designed to integrate with the Panasonic KX-NS series of IP-based unified communications (UC) platforms including the KX-NS700, KX-NS700G, and KX-NS1000.
Selling month-by-month, fixed-fee managed services requires this managed services provider’s (MSP’s) vigilance in rooting out activities that threaten its profitability.
This MSP made four decisive changes to its business, resulting in 10 percent recurring revenue growth last year and up to 20 percent projected growth this year.
Initially passed over due to cost and perceived unneeded services, this MSP ultimately was awarded a services contract when the cheaper option failed to deliver.
Improving processes isn’t just about creating new flowcharts and Word documents; it’s about improving the consistency and quality of execution, increasing efficiency, and facilitating innovation within your organization. These are the guidelines and workflows that, when managed effectively, can define and improve how your company operates from the C-Suite to the server room.
Access governance continues its climb toward becoming a dominant force in a growing market in a plethora of industries throughout the U.S. and beyond. Organizations now more than ever investing resources in access governance solutions so they can improve process efficiency and the security of their networks without much effort. By Dean Wiech, managing director, Tools4ever
How to keep great teammates. We’ve all had it happen, great people that we love to work with come in to your office with a nervous look on their face: “can I uh….can I talk to you for a second?”.
It’s no secret email and social media archiving can be used to ease the compliance headache of meeting regulatory, privacy, and e-discovery requirements. But the real potential value it affords remains largely undiscovered. By Mike Pagani, Chief Evangelist, Smarsh
What is it about the cloud that seems to confound the small to midsize business (SMB) IT consulting space? You can’t escape cloud-computing advertising unless you are stranded on a desert island. By Andrew Harrover, CEO, Matrix Computer Consulting and ASCII Group Member since 2012
As the impact and severity of crypto ransomware threats and attacks has grown over the past 2½ years, Webroot has published many blogs and articles on how best to defend against these modern day extortionists. Webroot does not believe that businesses or consumers should have to choose between extortion and losing precious, irreplaceable data.
A stark reality facing today’s businesses is the never-ending threat to cyber-security and a strategy for how to combat it. An even greater concern is damage to corporate image, consumer trust, loss of revenue, liability to customers, and the ever-increasing statutes imposed by lawmakers and agencies who point the finger at businesses for failure to take responsibility for preventing data theft.
The managed services model brings solution providers recurring revenue, deeper client engagement, and greater business stability. But the transition requires careful planning and execution to avoid pitfalls such as underpricing services, picking the wrong technology, or failing to properly communicate the change to customers. In this roadmap, we outline 10 best practices for resellers to follow when transitioning to managed services—while keeping data protected throughout the process.
|SYNNEX Spring VARNEX||April 10-15||Dallas|
|Ingram Cloud Summit||April 11-13||Phoenix|
|ASCII Success Summit||April 17-18||Milwaukee, WI|
|SMB TechFest Q2||April 21-22||Anaheim, CA|
|Q2 HTG Peer Group Meetings – North America||May 2-6||Dallas, TX|
|Q2 HTG Peer Group Meetings – Europe||May 16-20||Dublin, Ireland, IE|
|Q2 HTG Peer Group Meetings – Australia/New Zealand||May 23-27||Sydney, NSW, Australia|
|ASCII Success Summit||May 25-26||Linthicum, Maryland|
|Channel Transitions||June 2||Philadelphia|
|ASCII Success Summit||June 22-23||Miami Beach, Florida|
|SMB TechFest Q3||July 21-22||Anaheim, CA|
|Q3 HTG Peer Group Meetings – Europe||July 25-29||Aberdeen, Scotland, GB|
|Q3 HTG Peer Group Meetings – North America||August 1-5||Denver, CO|
|ASCII Success Summit||August 17-18||East Brunswick, New Jersey|
|Q3 HTG Peer Group Meetings – Australia/New Zealand||August 22-25||Queenstown, New Zealand|
|Channel Transitions||September 14||Boston|
|ASCII Success Summit||September 22||Toronto, ON|
|ASCII Success Summit||September 28-29||Columbus, Ohio|
|ISV IQ Live! East||October 6||Philadelphia|
|ASCII Success Summit||October 13-14||Newport, Rhode Island|
|ASCII Cup Party||October 14||Newport, Rhode Island|
|SMB Tech Fest Q4||October 20-21||Anaheim, CA|
|Q4 HTG Peer Group Meetings||October 31 - November 5||Championsgate, FL|
Networking refers to the range of hardware, software, processes, regulations, and protocols that make up computer and other networks. A network is a telecommunications system that allows connected devices to exchange data via cables or wirelessly (Wi-Fi). Networks provide shared access to systems, services, applications, and devices such as the World Wide Web, servers, printers, storage devices, email, messaging, and many more.
Security on networks is controlled by a network administrator through a set of provisions and policies that prevent unauthorized access to the network and network-accessible resources. Access to secured networks requires authentication usually via username and password (one-factor authentication), but can be augmented to include additional steps based on something a user 'has' such as generating a code via a security token, card, or mobile phone (two-factor authentication), and further augmented to include something a user 'is' such as a retinal or fingerprint scan. Firewalls enforce access policies on the network and anti-virus software or intrusion prevention systems (IPS) help to detect and inhibit malware and other potential threats.
Networks can be connected by electrical cable, radio waves, and optical fiber which are defined as layers 1 (physical layer) and 2 (data link layer) in the OSI model. Types of wired technologies include twisted pair wire, coaxial cable, ITU-T G.hn, and optical fiber. Wireless technologies include terrestrial microwave, satellite, cellular and PCS, radio and spread spectrum, and infrared. The basic hardware components of a network include network interface controllers (NIC), repeaters and hubs, network bridges, network switches, routers, and firewalls.
Ethernet is the most widely-adopted and used family of communications media used in local area networks (LAN), encompassing both wired and wireless network communications. IEEE 802 defines the standards and protocols that enable networked device communications. Networks can be classified by physical capacity or purpose such as personal area networks (PAN), local area network (LAN), storage area network (SAN), wide area network (WAN), virtual private network (VPN), and others.
The Smart VAR Summit: Age Of Intelligence — IoT, Cloud, & Mobility Convergence, powered by ScanSource, Zebra Technologies, and Business Solutions, was filled with advice for integrators and solutions providers on how to deliver Internet of Things (IoT) solutions to their clients.
Business Solutions president Jim Roddy interviewed Health IT Outcomes chief editor Ken Congdon at the Smart VAR Healthcare Summit on Aug. 11, 2015, at the Renaissance Dallas Richardson Hotel.
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Jonathan Kos, VP of sales at CloudFounders, tells how managed services providers can leverage CloudFounders’ white-labeled products to offer privately hosted cloud solutions.
At Channel Transitions Midwest on October 7, 2014 at the DoubleTree by Hilton Hotel, Chicago-Oak Brook, Chester Ritchie, senior VP of strategic partnerships at WorldPay, displays payment solutions and discusses how solutions providers can establish recurring revenue streams.