In news this week, a look at tech education “in flux,” new technology that takes students on virtual field trips, new analytics that can assess content efficacy, and the pros and cons of Wi-Fi access in schools.
Automation Helps MSP Manage Client Services
A professional services automation (PSA) tool has helped this MSP improve visibility into client services and assets.
Business-Grade BDR: What Really Matters?
With so many BDR (backup and disaster recovery) solutions to choose from, it’s important that IT service providers understand the key selection and selling points between business- and consumer-grade options.
Saved By Managed Services
At its lowest point, this VAR invested in managed services technologies and business process automation and now enjoys year-over-year double-digit growth with monthly recurring revenue.
The Quest For The Holy Grail: The 5 Best Metrics For Your Team (1 Of A 2-Part Series)
I was asked this month to provide you with the 5 Best Metrics for Service Delivery Management. That task is pretty easy. I would guess that given an hour or so, I could probably give you 40 important metrics.
Leveraging Real-Time Software Features: 6 Essential Advantages
Information technology hasn’t stopped continuing to transform the way businesses are conducted. Not only is there increased competition in a rapidly evolving market, but the new capabilities technology keeps churning out makes this competition even more complicated and cutthroat.
The Secret To Increasing Channel Productivity: Video
Today more than ever, your employees need to be subject matter experts: experts in your customers’ organizations and challenges, experts in the latest technologies and services-based business models, experts in finding new sales leads — and experts in managing vendor relationships, sometimes in the face of channel conflict or inadequate support. In a business environment defined by increasing competition, rapidly evolving technology, lengthening sales cycles, and cloud-based disintermediation, the knowledge of your employees is your greatest sustainable competitive differentiator.
Anytime, Anywhere Communications: A Host Of Opportunities
For us veterans in the telecommunications game, we envisioned doctors guiding surgeries remotely, communities of students learning from teachers who lectured from a distance, and businesses producing with a workforce that connected and collaborated from any geography. There was virtually no limit to the potential we saw, nor to the future we set out to create. The destination was grand, but the pathway proved frustratingly narrow. The infrastructure at that time simply could not sustain the weight of our ambition. As a result, the anticipated rollout of these futuristic applications stumbled and faltered. Since then, these capabilities have greatly remained on the shelf — that is, until now.
Viewing New Trends Driving Backup And Recovery — No Hats Allowed
Three current developments in data protection give us a fairly clear picture of what the future holds for backup and recovery in IT. Consider these three advances the short, medium, and long views on trends that we will see ahead. Like most scenes, sometimes we see just those things we want to, but these three advancements will have unmistaken advantages. Do not bother wearing a hat, because the trend winds will blow them away. Your brain should be fine, though.
WHITE PAPERS & CASE STUDIES
Systems Integrator’s Choice Of Cloud Backup Solution Leads To Growing Recurring Revenue Stream
As a soup-to-nuts provider of IT support and managed services, DataServ Corp. caters to the needs of small to mid-sized companies from two to 100 employees in the Midwest market. DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services, depending on the client.
Effective Security In BYOD Environments
How IT can enable the flexibility of employee-owned devices without losing control of the enterprise.
Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops And Healthcare BYOD
Can Consumerization Fit Healthcare IT’s Demanding Requirements?
MANAGED SERVICES INDUSTRY EVENTS
RECENT NETWORKING NEWSLETTERS
ONEAC ConditionOne Power Conditioner (75 to 1000 VA) ONEAC ConditionOne® are available in 120/230 V, 50/60 Hz, 75 to 1000 VA (single-phase) units.
Managed Hosting Solutions: Colocation We took colocation and made it infinitely better. By better we mean you no longer have to take on everything—including the capital expenses—just to keep control of your OS.
Honeywell Dolphin 9700 Mobile Computer Honeywell’s Dolphin® 9700 rugged digital assistant maximizes worker productivity and reduces operating costs by providing reliable and easyto- use multi-modal communication and data collection.
The Motorola MC9190-G When you need to scan bar codes and collect data in the harshest of environments, Motorola’s MC9190-G is ready for the job.
Plantronics Displays Headset Options At Smart VAR Healthcare Summit
Brad Barnes, sales manager of specialized channels for Plantronics, displays USB-based, wireless, and Bluetooth headsets at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.
Seagull Scientific Demonstrates BarTender Software At Healthcare Summit
Nicholas Doss, channel sales manager, explains the application’s the company’s BarTender software has for healthcare at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.
Datalogic Demonstrates Technology At Smart VAR Healthcare Summit
Gina Wilde, national manager of the healthcare vertical for Datalogic, explains how healthcare VARs can offer products that differentiate them from the competition. Wilde spoke at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.
Code Demonstrates Healthcare Applications Of Bar Code Readers And Sleds
Christopher Koenen, strategic account manager for Code, shows applications of bar code readers and sleds at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.