GFI Software Study Reveals (Disturbing) Trends In Employee Email Habits

A study of employee email user habits conducted for GFI Software by Opinion Matters, reveals somewhat disturbing trends in habits of employees with regard to email and mobile device use.  

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CURRENT ISSUE

  • Win Market Share Via The Cloud

    By moving its software to the cloud and offering subscription-based pricing, this ISV was able to take market share from its competition.

  • Defeating Goliath In The Cloud BDR Arena

    An MSP’s consultative sales approach helps it unseat a multibillion-dollar competitor to win a cloud BDR (backup and disaster recovery) project worth $8,000 per month.

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PREMIUM CONTENT

The Future Of The SIP Phone Is Strong

Some software vendors and communications pundits are predicting the demise of the hard phone, including SIP phones. This appears to be inaccurate hype to bolster their SIP softphone license sales. A recent blog “SIP Phone Market Can Support More Manufacturers” points out several opposing arguments. SIP phone sales are expected to increase with more SIP phone models and manufacturers entering the market.

SIP Phones Explained

What is a SIP Phone? Manufacturers, vendors and service providers describe the Session Initiation Protocol (SIP) as if it were the foremost technical solution for Voice over IP (VoIP). It does have numerous benefits; SIP brings enhanced VoIP and powers other technologies such as SIP phones and SIP trunks. Understanding SIP and the uses for business allows users to make the greatest gains.

Selecting The Right SIP Phone For Your IP PBX

There are many Session Initiation Protocol (SIP) phones on the market manufactured by IP PBX vendors and third parties. Selecting the best phone for your use is both a technical and a business decision. The selection process starts with the choice of SIP phones based on technical requirements. Once the SIP phones have been selected, possibly from more than one manufacturer, then the manufacturer’s geographic coverage, sales channels and financial strength will narrow down the potential choices.

Improving The Audio Conference Experience

We have all attended conference calls where you can’t hear well, the meeting is disorganized or people are not engaged. Selecting the best technology, combined with an effective moderator and cooperative attendees, can make all the difference. Here are some recommendations that can help deliver effective and productive conference calls.

Channel Transitions East: MSPs Should Practice What You Preach

When you speak with a prospect or a customer about a new solution, you discuss its benefits — some of which could fall into the categories of automating to increase efficiency, making data-based decisions, and enhancing the customer experience.

Digital Signage Can Target Consumer Types

Before dynamic advertising, retailers used a “one-size-fits-all” approach to buyers. But according to Industry Weapon, shoppers have distinct buying habits and will not all respond to any particular marketing strategy.

5 Keys To Increasing MSP Sales Part 5: Believe In Change

Achieving dramatically different results requires taking dramatically different actions. More of the same won't get it done. The answer is not as easy as adding some new technical feature or as simple as hiring the right sales person. 

Channel Transitions East: Panel Shares Candid Advice For MSPs

Channel Transitions VAR/MSP Executive Conferences powered by Business Solutions magazine — education and networking conferences designed to help VAR and managed services provider (MSP) executives learn how to best implement and manage the as-a-Service model — promise “real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.”

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

EMV for VARs Channel Executive Insights
If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

 

FEATURED SUPPLIERS

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

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    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

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    Merchant Warehouse is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.  

     

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

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    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

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FEATURED PRODUCTS

  • APG Series 3000 Cash Drawer
    APG Series 3000 Cash Drawer

    The Series 3000 is a high capacity cash drawer built to support heavy coin loads.

  • POS Elite
    POS Elite

    Harbortouch POS Elite combines state-of-the-art software with top-of-the-line hardware to deliver a high quality POS system that is unmatched in both reliability and usability.

  • Marathon Field Computer
    Marathon Field Computer

    For mobile workers, the successful execution of every step in that day’s shift is critical. Every completed service call, every first response, every product shipped, every single decision made in the field can either bring you closer to your destination or cause a setback for both mobile worker and customer.

  • DISC Behavior Profile
    DISC Behavior Profile

    People excel and shine in job roles that are a good match for their skills and natural behavior style. Our behavior profile can identify and highlight management and leadership qualities, detail-oriented, and organizational skills, natural sales ability, personal service, and team player tendencies. These items are critical to employee retention and uncovering the initial job match for skills and behavior style.  Along with understanding what motivates an individual, the DISC test can capture these attributes quickly and accurately.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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