IT Channel Advice For Hiring And Managing Exceptional Salespeople

Salespeople are the front line in the fight to gain — and retain — business for IT solutions providers.  As such, you need to choose the right people for your team and manage them with particular care. 

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IT Channel Advice For Hiring And Managing Exceptional Salespeople

Salespeople are the front line in the fight to gain — and retain — business for IT solutions providers.  As such, you need to choose the right people for your team and manage them with particular care. 

How To Help Your SMB Merchant Customers Prepare For EMV

Merchants are facing the requirement to have payment systems compliant with EMV, the global standard for debit and credit cards that leverages chip card technology. In October 2015, liability for transactions made with counterfeit cards will shift to acquirers and merchants — and the least compliant party will be responsible for covering the full cost of the fraudulent transaction. Steve Mathison, VP of product management for First Data, tells how to help your SMB customers prepare for the new requirements. 

Educate Yourself To Capitalize On The IP Video Security Market

There has been a recent surge in the development and use of IP video systems for security, which is providing some unique opportunities and challenges for integrators. The transition from legacy analog systems to network-based IP video management systems (VMSs) has produced tremendous market growth over the past few years. Randy Montelius, VP of engineering at Communications Engineering Company (CEC) and a systems and technology integrator, tells Business Solutions magazine, “As a culture we’ve made a 180-degree change in our attitude toward having cameras around us in the workplace and in public — our YouTube and reality TV generation readily accepts it,” he says. So how do integrators capitalize on this recent expansion in the market? 

How To Differentiate Your Business With Leadership Around The Cloud

The cloud. Everyone, both those in technology circles as well as clients, are talking about it. Do you have a strategy pertaining to effective leadership around the topic of the cloud?  HTG Peer Groups COO Brad Schow offers some practical advice about how to differentiate your company by providing strong leadership and clear communication, both internally and externally.  Watch this video and learn how to take a nebulous topic and provide solid, much-needed leadership.

6 Keys To Managing Customer Relationships

When looking toward a high-growth business, you should find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. As always, managing customer relationships should be seen as a priority activity. Customers look for a high level of service, and regardless of the quality of the product or service you provide, they will not stay loyal to you on a long-term basis unless you treat them properly before and after a sale.

Ask Coach: How To Get The Most From Attending A Professional Conference

How can I ensure an ROI on investments such as professional conferences?

Getting The Most From Big Data: 5 Tips For Choosing Statistical Software

With the democratization of Big Data, powerful data analytics tools such as cloud-based Hadoop are now available to mainstream information workers and developers as well as data scientists and engineers. As a result, both large and small enterprises in a variety of industries have the ability to mine mountains of valuable data for profit and competitive advantage.

Datto Makes Virtual Hybrid Cloud Backup Easy

Many businesses and service providers (SPs) are looking for ways to leverage cloud based backup solutions. For businesses, backing up data into the cloud represents a cost-effective way to manage the day-to-day task of protecting critical business data. For service providers, cloud backup technology presents an opportunity to gain new customers and increase their revenue. But the key to meeting the needs of both of these groups are solution offerings, like Datto’s, that makes cloud backup and recovery simple and reliable.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • Merchant Warehouse
    Merchant Warehouse
    Merchant Warehouse is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.  

     

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

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FEATURED PRODUCTS

  • Marathon Field Computer
    Marathon Field Computer

    For mobile workers, the successful execution of every step in that day’s shift is critical. Every completed service call, every first response, every product shipped, every single decision made in the field can either bring you closer to your destination or cause a setback for both mobile worker and customer.

  • HP Slate 21 Pro All-in-One
    HP Slate 21 Pro All-in-One

    Plug in, turn on, and get down to business.

  • NetPRO® Mobile Solution Suite Of Cash Drawers
    NetPRO® Mobile Solution Suite Of Cash Drawers

    Connect your iPad or Mobile Device to APG’s NetPRO® Family of Cash Drawers: Wireless Ethernet, Wired, and WebSockets.

    APG’s NetPRO® interface will be a compelling aspect of your m-POS application. Available with Ethernet, wireless Ethernet and Bluetooth, this cash drawer communicates with retailer’s mobile POS devices for cash drawer control. Concerned about security in today’s mobile world? NetPRO® cash drawers offer Biometric and bar-code claiming for local protection. Worried about keeping an eye on the checkout?

  • Stratis™ Tablet Holder For Cash Drawer Integration
    Stratis™ Tablet Holder For Cash Drawer Integration

    APG’s Stratis™ tablet holder is designed for retailers who are installing mobile and/or Thin (Thinbility) iPad ® based point of sale applications. POS software is moving to tablets and to the cloud for easy accessibility and instant reporting. Designed to allow the retailer to take advantage of the small foot print tablet, the Stratis™ tablet holder adds an elegant look to your POS environment.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM Wins RSPA Gold Medallion