White Paper Makes The Argument For Managed Services For SMBs

Using managed services, cloud services, and internal IT support can be the best of all worlds.

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CURRENT ISSUE

  • Why Agility Equates To Longevity In Managed Services
    Why Agility Equates To Longevity In Managed Services

    Earlier this month I attended the GFI MAX Customer Conference in Orlando. I continue to be amazed at the great nonpromotional educational content that’s shared at MSP events in general. This event was no exception. Indeed, during the keynote on day one, Dave Sobel, director of partner community for GFI, took the stage to talk about the value of MSPs and how they can be successful long term through stability and agility.

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PREMIUM CONTENT

The Quest For The Holy Grail: The 5 Best Metrics For Your Team (1 Of A 2-Part Series)

I was asked this month to provide you with the 5 Best Metrics for Service Delivery Management. That task is pretty easy. I would guess that given an hour or so, I could probably give you 40 important metrics.

Leveraging Real-Time Software Features: 6 Essential Advantages

Information technology hasn’t stopped continuing to transform the way businesses are conducted. Not only is there increased competition in a rapidly evolving market, but the new capabilities technology keeps churning out makes this competition even more complicated and cutthroat.

How To Successfully Market An MSP

Customers chose their MSP very carefully since they will be turning over management of their mission-critical applications and data. What’s the best marketing approach to win their business?

The Secret To Increasing Channel Productivity: Video

Today more than ever, your employees need to be subject matter experts: experts in your customers’ organizations and challenges, experts in the latest technologies and services-based business models, experts in finding new sales leads — and experts in managing vendor relationships, sometimes in the face of channel conflict or inadequate support. In a business environment defined by increasing competition, rapidly evolving technology, lengthening sales cycles, and cloud-based disintermediation, the knowledge of your employees is your greatest sustainable competitive differentiator.

Anytime, Anywhere Communications: A Host Of Opportunities

For us veterans in the telecommunications game, we envisioned doctors guiding surgeries remotely, communities of students learning from teachers who lectured from a distance, and businesses producing with a workforce that connected and collaborated from any geography. There was virtually no limit to the potential we saw, nor to the future we set out to create. The destination was grand, but the pathway proved frustratingly narrow. The infrastructure at that time simply could not sustain the weight of our ambition. As a result, the anticipated rollout of these futuristic applications stumbled and faltered. Since then, these capabilities have greatly remained on the shelf — that is, until now.

Viewing New Trends Driving Backup And Recovery — No Hats Allowed

Three current developments in data protection give us a fairly clear picture of what the future holds for backup and recovery in IT. Consider these three advances the short, medium, and long views on trends that we will see ahead. Like most scenes, sometimes we see just those things we want to, but these three advancements will have unmistaken advantages. Do not bother wearing a hat, because the trend winds will blow them away. Your brain should be fine, though.

Addressing Security And Connectivity With Cash Drawer Configuration Options

As a new, lighter point of sale (POS) approach emerges, POS solutions no longer require PCs to operate. Depending on a system’s configuration, the new POS model can leverage thin clients such as tablets, handhelds, and IP-enabled cash drawers to bring flexibility and convenience to in-store transactions.

5 Tips For A “Ready” Approach To Disaster Recovery Planning

September is National Preparedness Month (NPM), which is a great opportunity to talk to your customers and prospects about protecting their businesses.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Vtech Communications
    Vtech Communications

    VTech is the world’s largest manufacturer of cordless telephones, and the largest supplier of electronic learning products from infancy to preschool in the US and Western Europe. It also provides highly sought-after contract manufacturing services.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • SATO America, Inc.
    SATO America, Inc.

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • Accu-Time Systems, Inc.
    Accu-Time Systems, Inc.

    Founded in 1991, Accu-Time Systems (ATS) has been a trusted global leader in workforce management, offering state-of-the-art solutions for time and attendance, payroll, and security access. For more than 20 years, Accu-Time Systems has been a global supplier for workforce productivity, planning, human resource data collection, and labor management.

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FEATURED PRODUCTS

  • Motorola RFS7000 Wireless LAN Switch/Controller
    Motorola RFS7000 Wireless LAN Switch/Controller

    The RFS7000 delivers unmatched performance, security, resiliency, scalability and manageability for the large wireless enterprise/campus/warehouse, providing a single platform capable of delivering carrier-grade wireless voice and data for 8,000-96,000 users.

  • Datto SIRIS 2
    Datto SIRIS 2

    Datto SIRIS 2 delivers the most aggressive Recovery Time Objective (RTO) of any backup, disaster recovery (BDR) and business continuity solution available today. It is the ideal solution for businesses for whom downtime is not an option. SIRIS 2 offers the best protection for a business’s mission-critical applications, delivered via the most robust and flexible technology on the market today.

  • APG Series 3000 Cash Drawer
    APG Series 3000 Cash Drawer

    The Series 3000 is a high capacity cash drawer built to support heavy coin loads.

  • Report Manager - An Easy And Fast Way To QUANTIFY The Value of Your Managed Services
    Report Manager - An Easy And Fast Way To QUANTIFY The Value of Your Managed Services

    Report Manager is an essential tool to quickly and easily quantify the value of managed services, drive the right IT discussions, and build a Trusted Advisor relationship with customers.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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