Session On Crystal Clear Communication Closes INSPIRE 2016
Session On Crystal Clear Communication Closes INSPIRE 2016

“The greatest power you have is to talk with your people during times of change and uncertainty.” That’s how Dr. Robert Bies, the keynote speaker for RSPA INSPIRE 2016 in San Diego, began today, the final day of the conference for leaders in the retail IT channel.

  • What Solutions Providers Can Learn From The Potential Wendy’s Data Breach
    What Solutions Providers Can Learn From The Potential Wendy’s Data Breach

    While the possible Wendy’s data breach is still under investigation, it’s at the very least a security reminder to your IT clients that are business owners and their customers that both sides have to be even more vigilant in how they protect themselves from falling victims to such attacks.

  • Building Your MSP To Be A Heavyweight Company
    Building Your MSP To Be A Heavyweight Company

    Shane Swanson, ARRC Technology COO and CharTec operations trainer, answered Business Solutions’ questions about what steps are necessary for MSPs (managed services providers) to expand their businesses by maximizing solutions, automation, and processes.

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CURRENT ISSUE

  • IoT Needs More Integration Specialists

    Just prior to 2016 I spoke with a bunch of experts in the field of data collection and learned that many felt the Internet of Things (IoT) was the most over-hyped trend of last year. Understand, this is coming mostly from vendors who always have high hopes that a trend is going to take off and become a boon for business.

  • The Top 4 Attributes Of Successful MSPs

    How many of these traits does your managed services practice emulate?

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PREMIUM CONTENT

4 Reasons You Should be Selling Drones

2015 will go down as a breakthrough year for drones in both consumer and commercial applications with the first FAA regulations announced, vast growth in the consumer market, and serious commercial enterprises exploding onto the scene.

3 Questions VMs Should Ask Their Vendors About The Last Inch Of Deliverability

One of the biggest challenges vendor managers (VMs) face today is dealing with growth and change. The reality for many is that vendor relationships often take years to build and nurture. These relationships are established on a foundation of signed agreements, established SLAs, and trust. This collaboration is beneficial until you get to the point where your growth trajectory accelerates and you find yourself needing to scale operations at a rapid pace, thus placing the vendor in a position of being unable to meet your needs or perform at the required level.

IT Solutions Providers: Forget Your ABCs (Always Be Closing)

The title of this article refers to a cliché from the old school of selling. “Always Be Closing” was actually made famous in the movie Glengarry Glen Ross (1992). As a sales strategy, it worked very well at one point in time. But, those times have come and gone.

Want To Find The Right Vendor Partner? Ask The Right Questions.

Companies need to be very strategic about how they want to add new technology partners to their portfolios. Despite the give and take required to enter into the right partnerships, there are a few terms on which you must insist.

The Top 7 Benefits Of Building Situational Awareness In Safe Cities

Safe city initiatives help cities achieve true situational awareness — both in routine times and during emergency situations — by aggregating a large amount of data and turning it into actionable intelligence.

Enhancing The Customer Experience Through The Channel Ecosystem

For small to midsize businesses (SMBs), which represent more than 90 percent of companies in most countries, delivering a superior experience to customers around the world may seem like an impossible task. Fortunately, channel partners are there to help fill that void.

Why Adopt The Hybrid (Break-Fix And Recurring Revenue) Business Model

A solutions provider could certainly believe that in order to be successful at managed services, you must abandon break-fix entirely in order to enter the promised land of recurring revenue. This is not true.

The Connected Home — Opportunities And Disruption

The home has many large industries serving individual aspects of the entire journey, thus there are many opportunities for ISVs and VARs to engage on either the business or consumers side of the rapidly evolving connected home in the years to come.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2016

Partner Program Insider 2014 BSM Annual POS Guide 2015 Best Channel Vendors 2016
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV + Payment Security

Business Solutions Executive Insight 2015

Business Solutions' Guide To Health IT Trends For VARs & MSPs EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. Advice concerning EMV and its upcoming liability shift, but also a broader perspective on retail security. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • MAXfocus
    MAXfocus

    At MAXfocus we provide over 12,000 MSPs and IT support companies globally with the integrated Remote Monitoring, Mail Security, Backup and ServiceDesk capability you need to make your clients’ lives easier. We also provide free training, sales and marketing materials to help build your business.

  • Moneris Solutions
    Moneris Solutions

    We’ve spent more than 40 years helping lead the electronic payment revolution, and we remain at the industry’s forefront. Providing merchants and partners with seamless, secure solutions and the latest industry intelligence, Moneris helps the businesses we serve unlock new possibilities and take advantage of new avenues for growth.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • CompTIA
    CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

WHY WE DO WHAT WE DO

The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

BSM Why We Do What We Do

Click Here to see why we do what we
do at Business Solutions.

FEATURED PRODUCTS

  • DISC Behavior Profile
    DISC Behavior Profile

    People excel and shine in job roles that are a good match for their skills and natural behavior style. Our behavior profile can identify and highlight management and leadership qualities, detail-oriented, and organizational skills, natural sales ability, personal service, and team player tendencies. These items are critical to employee retention and uncovering the initial job match for skills and behavior style.  Along with understanding what motivates an individual, the DISC test can capture these attributes quickly and accurately.

  • Help Desk
    Help Desk

    Create your own Help Desk team without the capital investment, infrastructure, and staffing.  CharTec Help Desk provides you with American-based support and all the advantages of "live" level 2, friendly front-end technical care specialists skilled and designed to support your users — your way!

  • Link Gateway
    Link Gateway

    Your World-Class Connection to Payment Processing.

  • KB9000 Fully Programmable Bump Bar Keypad With Touch Operations
    KB9000 Fully Programmable Bump Bar Keypad With Touch Operations

    The KB9000 is a fully programmable bump bar keypad with touch operations. With the advanced projected capacitive touch technology, the KB9000 provides reliable and durable touch operations that cannot be achieved with resistive contacts. The user friendly programming software helps users to customize the bump bar layouts to desired number of keys, key locations, key dimensions, and key codes that meet the unique requirement of each application and maximize operation efficiency.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion