The Unknown Future Of The Retail Reseller Channel

Yesterday I participated in a couple hours of planning for our upcoming (May 12-13) Retail IT VAR of the Future event in Las Vegas. Even though the event is just two days away from the office in an easy-to-reach city and economically priced, we recognized early on that we’d have to offer something special to get people to take time away from their businesses and attend. Therefore, when we set out to create this event, we weren’t looking to host another typical show. We set out with uniqueness and greatness in mind. After this latest meeting, I’m reminded of those initial goals and feel confident in what we’ve created for you.

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PREMIUM CONTENT

How To Quickly Integrate A New Salesperson Into Your IT Company, Part 1

I was asked by one of our peer group members to provide some advice as it related to the hiring and onboarding of a new salesperson. The potential hire did not have an IT industry background.  So my advice to him was twofold, focusing around how to get the non-IT person up to speed and how to quickly integrate the new hire into their company.

How To Quickly Integrate A New Salesperson Into Your IT Company, Part 2

In the first part of this series, I shared some strategies around onboarding a salesperson into a new industry.  This article will focus on the second question of how to immerse a new hire in your company culture and expectations.

3 Misconceptions And Challenges In The Cloud-Based Phone Marketplace

Channels are deeply complex and constantly changing, and in my experience I’ve found that there are several misconceptions and challenges in the marketplace. Market saturation, cost cutting measures, and automation are currently among the key threats to the channel, particularly in the cloud-based phone marketplace. 

How IT Solutions Providers Can Strategically Plan A Benefits Package

All IT companies are facing a shortage of qualified workers, and this is especially true for SMB owners.  It seems as though the “big boys” have the competitive edge when it comes to compensation packages, perks, and benefits. In addition, the changes brought about via the Affordable Care Act have frustrated many employers, forcing them to reevaluate their benefit packages by dropping some benefits, adding additional benefits, or modifying the plans themselves.

How To Avoid The Multi-Portal Cloud Services Pitfall

While it’s often necessary for IT solution providers to take small steps when adding cloud services to their line card, thoughtful planning around cloud management goes a long way to protecting future profitability

4 Things Every MSP And VAR Should Do On World Backup Day

World Backup Day is upon us. On Tuesday, March 31, folks around the world pause (or at least we imagine them doing so!) to reflect on the importance of backup and recovery and what it means to their business. Are you looking to celebrate? If you haven’t in the past and don’t know how, no need to panic. Here’s a list of four things that every MSP (managed services provider) and VAR should do to commemorate World Backup Day. By doing so, you also set a great example for the SMBs you serve.

4 Signs It’s Time For A New RMM

Using the right RMM (remote monitoring and management) platform is critical to building a sustainable and profitable managed services practice.

Super Taco Super-Sizes Sales And Customer Engagement With Kiosk Solution

Established in 1991, Super Taco Mexican Restaurants serves authentic, home-style Mexican food that has been recognized by local media as “the best in town.” In addition to preparing food from unique recipes and using only the freshest ingredients, the operator prides itself on valuing its customers and providing the highest caliber of services to patrons of its four locations in the Sacramento, California area.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2014

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • CompTIA
    CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • PowaPOS
    PowaPOS

    PowaPOS, a division of Powa Technologies, is the physical retail component of the company’s omni-channel product line. The PowaPOS T25 is the first purpose built, all-in-one hardware platform designed for iOS, Android and Windows tablets. Because we believe in the power of the development community to create rich software applications that meet the needs of the marketplace, the PowaPOS T25 is the first tablet POS to provide universal support for any tablet, any application. Though our single API SDK, developers can integrate the T25’s beautifully and intelligently placed peripherals - full size thermal printer, PowaPOS 2D Scanner, swivel position sensor, and PowaPOS Cash Drawer - as well as EMV and Apple Pay-ready payment devices. All with a single power cord. The PowaPOS T25 is an all-in-one and one-for-all POS platform.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

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FEATURED PRODUCTS

  • APG Series 3500 Cash Drawer
    APG Series 3500 Cash Drawer

    The Series 3500 high capacity narrow footprint cash drawer is built to last in tough retail environments and provides ergonomic and productive cash management support.

  • MAX RemoteManagement
    MAX RemoteManagement

    In 10 minutes. For just a few pennies per day. MAX RemoteManagement™ delivers an easy, affordable solution for IT support and Managed Service Providers (MSPs) who are looking to take better care of their clients at less cost.

  • NetPRO® Mobile Solution Suite Of Cash Drawers
    NetPRO® Mobile Solution Suite Of Cash Drawers

    Connect your iPad or Mobile Device to APG’s NetPRO® Family of Cash Drawers: Wireless Ethernet, Wired, and WebSockets.

    APG’s NetPRO® interface will be a compelling aspect of your m-POS application. Available with Ethernet, wireless Ethernet and Bluetooth, this cash drawer communicates with retailer’s mobile POS devices for cash drawer control. Concerned about security in today’s mobile world? NetPRO® cash drawers offer Biometric and bar-code claiming for local protection. Worried about keeping an eye on the checkout?

  • PowaPOS SDK
    PowaPOS SDK

    The PowaPOS SDK works seamlessly with your existing smartphone and tablet applications, empowering you to provide merchants with a complete, powerful point-of-sale system.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion