Study Shows Phishing Is Directly Related To 83% Of Security Concerns

A majority of all security concerns are directly related to phishing risks, according to a recent study from KnowBe4 and Osterman Research, but nearly 80 percent of those polled also say they have seen no improvement in the ways they proactively approach phishing.  In fact, one-third see the problem actively worsening.

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CURRENT ISSUE

  • 3 Common Culprits For Missed SLAs Solved

    Making constant improvements to its sales, implementation, and customer service processes are key contributors to this MSP’s year-over-year double-digit growth.

  • How Unsafe Is Android?

    Webroot classified 51 percent of Android apps as either suspicious or downright malicious.

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PREMIUM CONTENT

4 Things Every MSP And VAR Should Do On World Backup Day

World Backup Day is upon us. On Tuesday, March 31, folks around the world pause (or at least we imagine them doing so!) to reflect on the importance of backup and recovery and what it means to their business. Are you looking to celebrate? If you haven’t in the past and don’t know how, no need to panic. Here’s a list of four things that every MSP (managed services provider) and VAR should do to commemorate World Backup Day. By doing so, you also set a great example for the SMBs you serve.

4 Signs It’s Time For A New RMM

Using the right RMM (remote monitoring and management) platform is critical to building a sustainable and profitable managed services practice.

Super Taco Super-Sizes Sales And Customer Engagement With Kiosk Solution

Established in 1991, Super Taco Mexican Restaurants serves authentic, home-style Mexican food that has been recognized by local media as “the best in town.” In addition to preparing food from unique recipes and using only the freshest ingredients, the operator prides itself on valuing its customers and providing the highest caliber of services to patrons of its four locations in the Sacramento, California area.

Comprehending The True Opportunities In Engineering Applications Software

The technical applications software market* — those covering industries such as architecture, utilities, and manufacturing utilizing software such as PLM (product lifecycle management), CAD/CAM (computer-aided design/computer-aided manufacturing) and GIS (geographical information system) for engineering design — is highly detailed.  Utilizing this software in a business environment means careful selection of the most useful of this software — and with a minimum of overlap.

Stuck On Your IT Services Business Strategic Plan? How A Coach Can Help Jump Start Progress

I heard Verne Harnish speak at a conference a few years ago.  He said many great things but the most impactful (to me at least) observation he shared was around coaching.  He shared how Tiger Woods, who at this point was at the pinnacle of his career, was impacted by a coach.

IT Solutions Providers: Which Lake Are You In?

When I was in college, I spent my summers working at a YMCA camp. I was responsible to keep all the trails, playing fields, and general areas mowed. I also did some general maintenance stuff around the camp as well. Occasionally, I would get to do some work down by the lake. It was here that I would witness hundreds of kids get in a canoe, many of them for the first time.

5 Steps To Building Profitable Customer Relationships

If relationships were effortless, they wouldn’t be the stuff that countless films, songs, and self-help books are made of. Customer relationships are no exception. And knowing how to cultivate and manage those relationships is essential to growing your profitability.

7 Things To Know When Launching An IT Services Practice

In the IT business today if all you do is sell product, you’re at a severe disadvantage. Customers would rather do business with a trusted advisor that can tailor IT services to their needs and help with strategic business decisions, not just a product supplier.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2014

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • WorldPay
    WorldPay

    Worldpay US, a division of The Worldpay Group, provides and develops industry-leading payments processing products and services to ISV/VARs and merchants large and small. Verticals include retail, grocery, petroleum, restaurant, and many others. Innovation and investment allow Worldpay to continue to offer a secure and reliable payments platform.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • MAXfocus
    MAXfocus

    At MAXfocus we provide over 12,000 MSPs and IT support companies globally with the integrated Remote Monitoring, Mail Security, Backup and ServiceDesk capability you need to make your clients’ lives easier. We also provide free training, sales and marketing materials to help build your business.

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FEATURED PRODUCTS

  • PowaPIN
    PowaPIN

    The market is on the move and as more and more customers buy from their mobile devices, PowaPIN helps businesses keep one step ahead of them. Small, stylish and perfectly formed, PowaPIN is the ideal companion to the T25, or with any mPOS smartphone or tablet.

  • N-central® - Award-Winning RMM & MSP Service Automation Platform
    N-central® - Award-Winning RMM & MSP Service Automation Platform

    N-central® is a #1 rated MSP Service Automation Platform. N-central is both flexible and powerful. Deliver best-of-breed services across multiple networks and sites - all from a single pane of glass.

  • PowaPOS T25
    PowaPOS T25

    PowaPOS T25 is the first truly all-in-one point-of sale system designed specifically to take advantage of the growing demand for tablet-based payments.

  • On Demand Migration For Email
    On Demand Migration For Email

    Fast, reliable Office 365 and Exchange migration with zero footprint.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion