4 Steps In A Successful Managed Services Sales Process

There can be common steps in a basic sales cycle for most businesses, but when you are selling managed IT services, a successful sales process reflects how this business model provides benefits to your customers.

  • Survey: Businesses See Benefit Of Mobile Technology For Customer Service
    Survey: Businesses See Benefit Of Mobile Technology For Customer Service

    Sage has released the results of its recent survey, “Sage U.S. Survey on Mobile Devices 2014,” which indicates that interest in using mobile technology to conduct business is increasing among business leaders. The survey was conducted by Sage between April 18 and May 4, 2014, among an independent panel of small and medium-sized businesses in the United States.

  • Automation Is Key To Network Security
    Automation Is Key To Network Security

    In more ways than one, the key to the future is automation. The more we can have computers and some of the latest technology handle daily tasks, the more that frees us up for other pursuits. Some of these automation changes may be seismic in their impact, like with the self-driving car phenomenon.

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CURRENT ISSUE

  • Jump-Start Your As-a-Service Transition
    Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

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PREMIUM CONTENT

4 Steps In A Successful Managed Services Sales Process

There can be common steps in a basic sales cycle for most businesses, but when you are selling managed IT services, a successful sales process reflects how this business model provides benefits to your customers.

6 Reasons ChannelCon Is Different From Other IT Channel Events

Members of the IT Channel are heading to Phoenix for CompTIA’s ChannelCon, August 4-6. Kelly Ricker, senior VP of events and education for CompTIA, points out the event is different from others in the industry — providing different opportunities and benefits for attendees.

The Data Driven Approach To Project Management Infographic

This infographic details integrated project management as well as two different approaches to Project Management and how each approach has its pluses and minuses.

 

The Connectwise Cloud

In this eBook, we explain how ConnectWise has the #1 cloud platform for solution providers worldwide. This eBook specifically addresses 99.99% uptime, best in class redundancy, lightning fast speed, and unmatched security.  This piece can be provided to prospects that are looking at the ConnectWise Cloud.

5 Tips To Increase The Efficiency Of Your Service Team

This eBooks identifies 5 tips for getting control over the chaos in your service department and creating processes to make it more streamlined and manageable.

5 Steps To Creating A Winning Sales Machine

This eBook helps software resellers implement processes to create a well-oiled sales machine, add more clients than ever and keep your current customers in a recurring sales cycle.

Why Sharing — Not Managing — Is The Key To Leveraging Data

Full, comprehensive, 100 percent-accurate data is a fairy tale that all organizations are sold by large software vendors. Everyone wants to believe. The reality is that an organization is an organic, dynamic, and ever-changing entity. Chasing this myth paralyzes companies from sharing information so we are stuck in a cycle where the information flow just stops. 

Carbonite Makes Another Step Toward Channel-Only Model With New Partner Program

Carbonite, a provider of hybrid backup and recovery solutions for businesses, announced its new partner program earlier this month at Microsoft’s Worldwide Partner Conference (WPC) in Washington, DC.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

EMV for VARs Channel Executive Insights
If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • Axis Communications
    Axis Communications

    Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.

  • Vtech Communications
    Vtech Communications

    VTech is the world’s largest manufacturer of cordless telephones, and the largest supplier of electronic learning products from infancy to preschool in the US and Western Europe. It also provides highly sought-after contract manufacturing services.

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • SATO America, Inc.
    SATO America, Inc.

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

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FEATURED PRODUCTS

  • Dolphin 7800 Mobile Computer
    Dolphin 7800 Mobile Computer

    For demanding mobile workforce applications that require multiple tasks be completed in a limited amount of time, Honeywell’s Dolphin® 7800 rugged enterprise digital assistant (EDA) delivers multi-purpose computing, communication, and data collection at desktop-like speed, empowering workers to get the job done, regardless of location.

  • Thor VM2 Vehicle-Mount Computer
    Thor VM2 Vehicle-Mount Computer

    Solidifying Honeywell’s position as the leader in vehicle-mount computing, the Thor VM2 builds on the best-in-class Thor VM1 that was created specifically to address the unique challenges of supply chain applications.

  • Help Desk
    Help Desk

    Create your own Help Desk team without the capital investment, infrastructure, and staffing.  CharTec Help Desk provides you with American-based support and all the advantages of "live" level 2, friendly front-end technical care specialists skilled and designed to support your users — your way!

  • BluePRO™ Bluetooth Enabled Cash Drawers
    BluePRO™ Bluetooth Enabled Cash Drawers

    Model 510 Bluetooth Device for a Low-Cost Printer Kick Cash Drawer

    APG Cash Drawer introduces the BluePRO™ interface — the 1st ever Bluetooth enabled cash drawer. BluePRO™ connects a low-cost, printer-kick cash drawer and pairs it with a mobile device. By creating a one-to-one relationship, retailers can now wirelessly synchronize and transfer data between a mobile device and the cash drawer. The BluePRO™ interface achieves proximity when the mobile device comes within limited range of the drawer.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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