Channel Transitions East: MSPs Should Practice What You Preach

When you speak with a prospect or a customer about a new solution, you discuss its benefits — some of which could fall into the categories of automating to increase efficiency, making data-based decisions, and enhancing the customer experience.

  • Data Security Viewed With New Perspective Due To The “Snowden Effect”
    Data Security Viewed With New Perspective Due To The “Snowden Effect”

    Based on disclosures made by former Central Intelligence Agency (CIA) systems administrator Edward Snowden, individuals and companies around the world now look at data encryption and protection in a new light, according to the 2014: The Year of Encryption study by Egress.

  • HIPAA, Meaningful Use Spur VDI Adoption In Healthcare
    HIPAA, Meaningful Use Spur VDI Adoption In Healthcare

    When it comes to virtual desktop infrastructure (VDI), MSPs have more reasons than ever to pay attention. While the technology can mean everything from streamlined network administration and increased employee mobility to disaster recovery, Meaningful Use and HIPAA initiatives have added interoperability benefits to the mix that make the market an even more attractive one.

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CURRENT ISSUE

  • Jump-Start Your As-a-Service Transition
    Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

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PREMIUM CONTENT

The Future Of The SIP Phone Is Strong

Some software vendors and communications pundits are predicting the demise of the hard phone, including SIP phones. This appears to be inaccurate hype to bolster their SIP softphone license sales. A recent blog “SIP Phone Market Can Support More Manufacturers” points out several opposing arguments. SIP phone sales are expected to increase with more SIP phone models and manufacturers entering the market.

SIP Phones Explained

What is a SIP Phone? Manufacturers, vendors and service providers describe the Session Initiation Protocol (SIP) as if it were the foremost technical solution for Voice over IP (VoIP). It does have numerous benefits; SIP brings enhanced VoIP and powers other technologies such as SIP phones and SIP trunks. Understanding SIP and the uses for business allows users to make the greatest gains.

Selecting The Right SIP Phone For Your IP PBX

There are many Session Initiation Protocol (SIP) phones on the market manufactured by IP PBX vendors and third parties. Selecting the best phone for your use is both a technical and a business decision. The selection process starts with the choice of SIP phones based on technical requirements. Once the SIP phones have been selected, possibly from more than one manufacturer, then the manufacturer’s geographic coverage, sales channels and financial strength will narrow down the potential choices.

Improving The Audio Conference Experience

We have all attended conference calls where you can’t hear well, the meeting is disorganized or people are not engaged. Selecting the best technology, combined with an effective moderator and cooperative attendees, can make all the difference. Here are some recommendations that can help deliver effective and productive conference calls.

Channel Transitions East: MSPs Should Practice What You Preach

When you speak with a prospect or a customer about a new solution, you discuss its benefits — some of which could fall into the categories of automating to increase efficiency, making data-based decisions, and enhancing the customer experience.

Digital Signage Can Target Consumer Types

Before dynamic advertising, retailers used a “one-size-fits-all” approach to buyers. But according to Industry Weapon, shoppers have distinct buying habits and will not all respond to any particular marketing strategy.

5 Keys To Increasing MSP Sales Part 5: Believe In Change

Achieving dramatically different results requires taking dramatically different actions. More of the same won't get it done. The answer is not as easy as adding some new technical feature or as simple as hiring the right sales person. 

Channel Transitions East: Panel Shares Candid Advice For MSPs

Channel Transitions VAR/MSP Executive Conferences powered by Business Solutions magazine — education and networking conferences designed to help VAR and managed services provider (MSP) executives learn how to best implement and manage the as-a-Service model — promise “real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.”

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

FEATURED SUPPLIERS

  • SATO America, Inc.
    SATO America, Inc.

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Accu-Time Systems, Inc.
    Accu-Time Systems, Inc.

    Founded in 1991, Accu-Time Systems (ATS) has been a trusted global leader in workforce management, offering state-of-the-art solutions for time and attendance, payroll, and security access. For almost 20 years, Accu-Time Systems has been a global supplier for workforce productivity, planning, human resource data collection, and labor management.

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • SYNNEX Corporation
    SYNNEX Corporation

    SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world. The Company provides services in IT distribution, supply chain management, contract assembly and global business services. Founded in 1980, SYNNEX employs approximately 49,000 full-time and part-time associates worldwide.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • Axis Communications
    Axis Communications

    Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.

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FEATURED PRODUCTS

  • BluePRO™ Bluetooth Enabled Cash Drawers
    BluePRO™ Bluetooth Enabled Cash Drawers

    Model 510 Bluetooth Device for a Low-Cost Printer Kick Cash Drawer

    APG Cash Drawer introduces the BluePRO™ interface — the 1st ever Bluetooth enabled cash drawer. BluePRO™ connects a low-cost, printer-kick cash drawer and pairs it with a mobile device. By creating a one-to-one relationship, retailers can now wirelessly synchronize and transfer data between a mobile device and the cash drawer. The BluePRO™ interface achieves proximity when the mobile device comes within limited range of the drawer.

  • Thor VM2 Vehicle-Mount Computer
    Thor VM2 Vehicle-Mount Computer

    Solidifying Honeywell’s position as the leader in vehicle-mount computing, the Thor VM2 builds on the best-in-class Thor VM1 that was created specifically to address the unique challenges of supply chain applications.

  • Zebra R110Xi4 RFID Printer/Encoder
    Zebra R110Xi4 RFID Printer/Encoder

    With Zebra’s R110Xi4 RFID printer/encoder—optimized for high-volume operations— you can print and encode a variety of UHF radio frequency identification smart labels for a multitude of applications.

  • Tecton CS Mobile Computer
    Tecton CS Mobile Computer

    A shift in a cold environment is demanding – make it more productive with a hand-held purpose-built to get more done in the cold.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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