Field Service IT News — July 25, 2014

In the news are the next wave of driver scoring technology, GPS technology integrated in to the soles of technicians’ shoes — and the possibility that GPS is gathering TMI.

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CURRENT ISSUE

  • How Using Video-as-a-Service Can Strengthen Customer Relationships

    This security integrator is realizing the advantages of a recurring revenue model.

  • Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

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PREMIUM CONTENT

Channel Transitions East: Panel Shares Candid Advice For MSPs

Channel Transitions VAR/MSP Executive Conferences powered by Business Solutions magazine — education and networking conferences designed to help VAR and managed services provider (MSP) executives learn how to best implement and manage the as-a-Service model — promise “real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.”

The Top 4 VMS Software Features

All video management system (VMS) software platforms have features that make them unique. Here are the top four features within VMS software that you should look for when developing a solution for your customers.

Which Backup Solution Is Right For Your Customer?

For many enterprises, there may be nothing more important than having the right backup solution in place for their data. There are three basic enterprise backup solutions: traditional, cloud, and hybrid. All three have their merits depending on the needs of a company. Some considerations to think about while analyzing what solution is best for your client: what type of data do we need to store? Are we storing the entire data for a corporation or only certain data sets that are constantly changing? These answers can affect the solution you ultimately choose.

Is Your Workforce Ready For The Internet Of Everything?

Futurist Ray Kurzweil believes that the 21st century will be equivalent to 20,000 years of progress at today’s rate — about 1,000 times greater than the 20th century. In just the first two decades of the 21st century, the pace of this progress has created opportunities as well as challenges for businesses and governments around the world. A primary driver of these changes is the Internet of Everything (IoE).

3 Ways To Build Wealth With The As-A-Service Business Model

On my way to work I pass a billboard advertising the Connecticut Lottery.  They now have two games available with a ”win for life” top prize — very tempting until you look at the odds of winning.  Every day I play a different type of game — my “win for life”' strategy is based on recurring revenue streams in my managed IT services business.

Vendor’s Tech Training Delivers Competitive Edge To VARs

Even in an age where oceans of information are available online, well-designed, comprehensive technology training is still a valuable commodity. In fact, for many VARs, using what they learn from a technology vendor can create a significant competitive advantage.

Training Moves VARs To The Head Of The Class

How much value can a VAR add by taking advantage of a vendor’s technology training program? One point of sale vendor believes the benefits of education are well worth the investment.

Mastering Service Delivery Through Ticketing

Efficiency through automation is essential to growth, but it’s customer satisfaction with service delivery that’s critical to long-term profitability. It’s not only the technology in place, but how it’s used—and incorporated into a relationship with clients—that shapes success.

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Partner Program
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POS & Payment Processing Guide

Best Channel
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Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
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What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

FEATURED SUPPLIERS

  • Vtech Communications
    Vtech Communications

    VTech is the world’s largest manufacturer of cordless telephones, and the largest supplier of electronic learning products from infancy to preschool in the US and Western Europe. It also provides highly sought-after contract manufacturing services.

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    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • Datto Inc.
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    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • SYNNEX Corporation
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    SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world. The Company provides services in IT distribution, supply chain management, contract assembly and global business services. Founded in 1980, SYNNEX employs approximately 49,000 full-time and part-time associates worldwide.

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    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • N-able Technologies Inc.
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    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

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FEATURED PRODUCTS

  • HP EliteOne 800 G1 All-in-One Business PC
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    Impressive performance that fits right in.

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    Xenon™ 1902 Color, Honeywell’s most advanced wireless area-imaging scanner, has been enhanced to deliver color imaging.

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    The OS2140D direct thermal and OS214plus thermal transfer printers have an attractive price rarely seen for 4” desktop models. The OS2140D can print up to 4 inches per second, and the OS214plus can print up to 3 ips. These competitively priced printers are reliable and easy to use.

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    The Honeywell Marathon is a field computer designed to assist mobile workers in the successful execution of every critical step of their day. It packs all the mission-critical features and connectivity demanded by mobile workers into an IP65-rated fully-rugged design.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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