In the news, The EMV Migration Forum launches a new online resource and plans a one-day workshop for VARs and other solutions providers. Also, card issuers are signing on to work with Apple Pay. In other news, OTAs will begin listing Wi-Fi speeds along with other information travelers can consider before they book, and the Payment Card Industry Security Standards Council (PCI SSC) has issued updated guidance on card-skimming prevention.
Business Advice: Exhibit "Technology Humility"
It’s easy for solutions providers to get caught thinking they’re smarter and better than their customers. However, just because you have more IT knowledge than your customers, doesn’t mean you’re better. Have some humility. That was the advice of Jason Etheridge, president and CEO of Logic Speak, who spoke at the recently held GFI MAX Customer Conference in Orlando. During his presentation on technology humility, he provided a handful of tips for solutions providers...
Manufacturing And Warehousing IT News For VARs — September 15, 2014
In the news, “design-led” innovation could provide your manufacturing clients with a competitive edge. Also, manufacturers are leveraging data to improve productivity, fulfill customer demand, and control costs.
Retail Management System Replaces Paper-Based Process
New POS software helps solve a liability problem while growing a customer database at this indoor trampoline park.
Find Your Cloud Services Niche
This MSP’s client communication skills and intentional focus on cloud services are important keys to its projected 25 percent revenue growth this year.
Multimarket Surveillance Sales Drive Double-Digit Growth
This LA-based security solutions reseller doesn’t discriminate by vertical, and it’s consistently achieving 20 percent annual sales growth.
Sub-$1300 All-In-One POS Terminals Product Review - Table Of Contents
A VAR evaluates 7 sub-$1,300 all-in-one POS terminals and shares the pros and cons of each.
As a soup-to-nuts provider of IT support and managed services, DataServ Corp. caters to the needs of small to mid-sized companies from two to 100 employees in the Midwest market. DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services, depending on the client.
Barcoding, Inc.’s client, a supply chain and logistics solutions provider, had to implement a bar code scanning system for a customer operating a return center. This customer wanted a system that would allow the user to scan the part number and serial number of received items, and then generate a new bar code label based on the scanned information. The user would then attach the bar code label to the box that contained the returned items. The client wanted two options — box label or case label.
It’s been 21 years since Adobe debuted the Adobe Acrobat suite and introduced the PDF (portable document format) file format. Adobe also launched a free PDF reader in order to make PDF ubiquitous. You only had to purchase the software if you wanted to actually create PDF documents.
A few years ago, one of my vendors held an online event with author Randy Schwantz as guest. Schwantz had written two books about using “The Wedge” to displace your competitor’s and win more clients. After an hour on the phone, I was hooked. The very next week I used some of these techniques in a prospect meeting to ultimately get my competition fired and land the client’s entire business — a client from which I am still making monthly recurring revenue. I have used these techniques ever since with great success.
When we talk to Managed Service Providers both big and small, new or mature, the question of automation often comes up. All MSPs want to run their companies efficiently, and automation frees up time spent on repetitive tasks so they can focus on growing their businesses.
Make A Good First Impression: As the saying goes “You only get one chance to make a first impression.” This ebook will go into the importance of your help desk and the importance of quality customer service. Your customer’s impression of you is the reality you live in. It is not about how much you do for them, it is about their perception of what you are doing for them. If your help desk is consistently providing quality service you will find that your relationship with your customer and your retention of those customers will improve greatly.
Why successful MSPs keep the focus on the value of managed services when selling a managed cloud offering.
How to realize the full potential of managed services and dominate your market.
Mercury Payment Systems
Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.
APG Cash Drawer, LLC
For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.
Dell Software Inc.
Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.
Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.
SATO America, Inc.
Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.
Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.
MerchantWARE Payment Suite Merchantware is a complete suite of certified payment processing solutions designed especially for Developers and VARs.
Harbortouch POS Elite combines state-of-the-art software with top-of-the-line hardware to deliver a high quality POS system that is unmatched in both reliability and usability.
MerchantWARE WebServices API
Merchantware Web Services API is a platform-independent card authorization and settlement solution designed for secure, high-speed transaction processing and seamless operations management.
Honeywell Hyperion 1300g Linear-Imaging Scanner Featuring an ideal balance of performance, durability and ergonomics, the Hyperion 1300g provides years of hassle-free scanning, especially in scan-intensive or light industrial applications.
ABOUT BUSINESS SOLUTIONS
Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.
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