Global Human Capital Trends Survey Emphasizes Need New Employee Engagement, Retention Strategies

According to Deloitte’s 2015 Global Human Capital Trends survey, employee engagement and culture issues have risen to become the No. 1 challenge companies face around the world.

  • ONC Finalizes HIT Strategic Plan While CHIME Calls For MU3 Delay
    ONC Finalizes HIT Strategic Plan While CHIME Calls For MU3 Delay

    The Office of the National Coordinator for Health IT (ONC) has continued to spell out its strategic vision for HITin the U.S. according to a letter available on The letter begins, “Over the past five years, our nation's health information technology (health IT) landscape has experienced a remarkable transformation. Developing the Federal Health IT Strategic Plan 2015-2020 (Plan) has given us a chance to reflect on our collective health IT journey. When we released the prior Plan in 2011, non-federal adoption of health IT was in its nascent stages, Affordable Care Act implementation was commencing, and the use of mobile health applications, especially by consumers, was far from ubiquitous.”

  • Will Voice Providers Or MSPs Bring Cloud Services To SMBs?
    Will Voice Providers Or MSPs Bring Cloud Services To SMBs?

    It could be extremely profitable to bring cloud computing to small and medium-sized businesses (SMB), according a report from BCSB, a cloud services marketplace supplier.

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  • The Top BDR Trends Of 2015 (And Beyond)
    The Top BDR Trends Of 2015 (And Beyond)

    Four experts weigh in on how the ever-expanding data universe and customers’ need for business continuity is shaping backup and disaster recovery (BDR) technology and best practices.

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Managed Services Continues To Be Money In The Bank

If you are an “IT guy,” who trades your labor for dollars, then offering managed services (flat rate services) should be a no-brainer. But, that doesn’t necessarily mean your business model can guarantee you are doing it correctly or more importantly, being successful at it. The transition from a break-fix business to a managed services business model is actually not as difficult as many people might think. However, there are two vital factors that must be taken into consideration before deciding to make this transition.

Born In The Cloud: The Next Generation Of Call Center Technology

As more and more companies are shifting gears and jumping on board with cloud technology, the contact center industry is making the switch as well. Cloud computing technology has made it possible for call centers to forego the need to increase staff numbers and the routine headaches that are all too often associated with hardware and software (we’ve all been there).

The Complete Guide To Office 365 Security

Office 365 is the fastest growing offering in Microsoft’s history, and customers are entrusting the platform to not just meet all of their productivity needs, but to secure and manage their business-critical information assets. Security in Office 365 is a constant effort to monitor, maintain, enhance, report, and verify. Microsoft wants you to know that your data inside Office 365 remains yours – they will never mine your data for advertising campaigns or access your data outside of the scope of delivering your organization with cloud productivity services. In fact, when you sign up to use Office 365 you will see a series of regulatory disclosures describing these governance measures.

Zebra’s “PartnerConnect” Partner Program Launching Q2 2016

Zebra will launch “PartnerConnect” in Q2 2016. Since Zebra acquired Motorola Solutions' Enterprise business last year, the company has been thoughtfully advancing the development of the newly named partner program.

Top 5 Tech Trends Universities Use To Enhance Student Security

It is only fitting that institutions of higher learning, where innovation is encouraged, are leading the way in advancements related to confirming student identity and controlling access to campus buildings. While student identification (ID) cards have evolved over the years, some colleges and universities have truly gone high-tech in the ways students can prove who they are.

Enterprise Labeling For A Connected, Flexible, And Efficient Supply Chain

Looking toward the future, businesses are taking a more standardized approach and respecting the importance that labeling solutions play in the supply chain. Companies are beginning to understand that they need to develop a labeling strategy alongside their supply chain strategy. They are working toward identifying a solution to meet all of the challenges of functioning in today’s global supply chain. This new focus on the strategic value of labeling has required a different and innovative approach to labeling called “enterprise labeling.”

Building Value: Components Of Successful Channel Partner Programs

In today’s always-on environment, end users have more choices than ever before: more choices in finding answers to and solving their challenges and infinite ways to buy. Disruptive technologies like the Internet of Things (IoT), enterprise asset intelligence, and cloud computing coupled with end-user buying behavior impacts how channel partners position themselves in the market and what services and skills they require to survive. To meet the varying needs of customers, channel partners can deliver value from the convenience of fulfillment of replacement products to the delivery and execution of complex solutions. New partner models mean there is a need for new partner programs that quickly adapt to this evolving environment.

EMV Update: Most Merchants Aren’t Ready

The shift to EMV (EuroPay MasterCard and Visa) payment cards became official on Oct. 1, but you could be excused for missing it. Despite all of the discussion over the past few years about this event, some cardholders still don’t have EMV cards and most merchants lack the capability to handle them.

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Partner Program

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2015 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV + Payment Security

Business Solutions Executive Insight 2014

Business Solutions' Guide To Health IT Trends For VARs & MSPs EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. Advice concerning EMV and its upcoming liability shift, but also a broader perspective on retail security. Channel leaders discuss trends you can take advantage of to help grow your business.


  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • WorldPay

    Worldpay US, a division of The Worldpay Group, provides and develops industry-leading payments processing products and services to ISV/VARs and merchants large and small. Verticals include retail, grocery, petroleum, restaurant, and many others. Innovation and investment allow Worldpay to continue to offer a secure and reliable payments platform.

  • Solarwinds N-able
    Solarwinds N-able

    Solarwinds N-able is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • UP Solution
    UP Solution

    UP Solution, founded in 2007 by CEO & President Jay Yoon, is an end-to-end POS software and hardware provider for partners and merchants nationwide. UP Solution serves a wide variety of customers from small and quick-serve restaurants to salons, spas, retail stores and supermarkets.

  • Moneris Solutions
    Moneris Solutions

    We’ve spent more than 40 years helping lead the electronic payment revolution, and we remain at the industry’s forefront. Providing merchants and partners with seamless, secure solutions and the latest industry intelligence, Moneris helps the businesses we serve unlock new possibilities and take advantage of new avenues for growth.


  • Help Desk Manager - Award-Winning Help Desk And Ticket Tracking For MSPs
    Help Desk Manager - Award-Winning Help Desk And Ticket Tracking For MSPs

    Power Up Your Offerings with a Powerful Ticketing System.

  • PowaPIN

    The market is on the move and as more and more customers buy from their mobile devices, PowaPIN helps businesses keep one step ahead of them. Small, stylish and perfectly formed, PowaPIN is the ideal companion to the T25, or with any mPOS smartphone or tablet.

  • Patch Manager - Built With Technicians In Mind
    Patch Manager - Built With Technicians In Mind

    One of the essential services you deliver to your customers is patch management. From fixing security vulnerabilities to improving performance – keeping your customer’s systems current and secure can be time-consuming and costly.

  • ProcessNow

    Clunky cash registers and terminals? That’s a thing of the past with ProcessNow hardware options — state-of-the-art equipment, built to last.

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Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion