From ASCII Atlantic City: The Perpetually Valuable MSP

“Thought leadership” is a phrase thrown around rather casually by companies and marketers, especially in the IT channel. True thought leadership includes having genuine, original ideas and then presenting those concepts to everyone in your constituency.

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  • Sell Cloud BDR You Can Count On
    Sell Cloud BDR You Can Count On

    An MSP’s cloud BDR (backup and disaster recovery) is put to a true test within a week of implementation and saves a lumber company customer from total data loss.

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PREMIUM CONTENT

6 Keys To Managing Customer Relationships

When looking toward a high-growth business, you should find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. As always, managing customer relationships should be seen as a priority activity. Customers look for a high level of service, and regardless of the quality of the product or service you provide, they will not stay loyal to you on a long-term basis unless you treat them properly before and after a sale.

Ask Coach: How To Get The Most From Attending A Professional Conference

How can I ensure an ROI on investments such as professional conferences?

Getting The Most From Big Data: 5 Tips For Choosing Statistical Software

With the democratization of Big Data, powerful data analytics tools such as cloud-based Hadoop are now available to mainstream information workers and developers as well as data scientists and engineers. As a result, both large and small enterprises in a variety of industries have the ability to mine mountains of valuable data for profit and competitive advantage.

Datto Makes Virtual Hybrid Cloud Backup Easy

Many businesses and service providers (SPs) are looking for ways to leverage cloud based backup solutions. For businesses, backing up data into the cloud represents a cost-effective way to manage the day-to-day task of protecting critical business data. For service providers, cloud backup technology presents an opportunity to gain new customers and increase their revenue. But the key to meeting the needs of both of these groups are solution offerings, like Datto’s, that makes cloud backup and recovery simple and reliable.

5 Keys To Successfully Sell Business Continuity As A Service

Market demand for business continuity (BC) as a service is growing and lucrative. Mere data backup is no longer sufficient for customers who depend on their critical data and systems every minute of every day. They need true automated business continuity that will not just let them recover files as they existed at some point in the past—but that will empower them to immediately continue operating their business no matter what happens to their hardware or their offices.

Five Tips For Creating A Virtual Server Backup Strategy

Virtualization has become not just commonplace, but vital among enterprises—but what should a company know when architecting its virtual server backup strategy? Here are five tips, including knowing what to ask vendors and how to go about future-proofing your organization.

Cash Management Solutions: The Emerging Opportunity For POS Dealers

If you think credit and debit cards are about to displace cash for retail transactions, think again. Legal tender accounts for as much as 40 percent of transactions overall and up to two-thirds of purchases under $10. So while plastic and electronic payments often have been pegged as the currency of the future, the oft-predicted cashless society is nowhere in sight.

How Video Conferencing Improves Businesses

One of the biggest challenges businesses face today is when workforces, suppliers, and customers are often dispersed over great distances. One must balance the advantages of personal interaction and collaboration while keeping costs under control. The use of online videos is rapidly being adopted for both B2B and customer service use.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • Accu-Time Systems, Inc.
    Accu-Time Systems, Inc.

    Founded in 1991, Accu-Time Systems (ATS) has been a trusted global leader in workforce management, offering state-of-the-art solutions for time and attendance, payroll, and security access. For more than 20 years, Accu-Time Systems has been a global supplier for workforce productivity, planning, human resource data collection, and labor management.

  • SATO America, Inc.
    SATO America, Inc.

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

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FEATURED PRODUCTS

  • Dolphin 60s Scanphone
    Dolphin 60s Scanphone

    Dolphin 60s, a part of Honeywell’s scanphone line, was specifically built to facilitate quick, reliable and secure access to business critical data.

  • Motorola TC55 Touch Computer
    Motorola TC55 Touch Computer

    To get the job done, your workers need access to business-critical applications out in the field. They want a business device that is every bit as small, sleek an as easy to use as their own personal smartphones. But today's smartphones fall far short of the feature set you need in your business.

  • Help Desk
    Help Desk

    Create your own Help Desk team without the capital investment, infrastructure, and staffing.  CharTec Help Desk provides you with American-based support and all the advantages of "live" level 2, friendly front-end technical care specialists skilled and designed to support your users — your way!

  • Motorola Symbol LS3578-FZ Rugged, Cordless Scanner With Integrated Bluetooth
    Motorola Symbol LS3578-FZ Rugged, Cordless Scanner With Integrated Bluetooth

    The Motorola LS3578 Series of Bluetooth-enabled cordless laser bar code scanners combine superior data capture quality with ergonomic, yet rugged, features to meet the demands of any industrial application - in the yard, warehouse, distribution center or manufacturing plant. With rugged design, integrated Bluetooth capabilities and a wide working range for scanning items at varying distances, these scanners arrive ready for real-time data capture.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion