Channel Transitions East: MSPs Should Practice What You Preach

When you speak with a prospect or a customer about a new solution, you discuss its benefits — some of which could fall into the categories of automating to increase efficiency, making data-based decisions, and enhancing the customer experience.

  • Data Security Viewed With New Perspective Due To The “Snowden Effect”
    Data Security Viewed With New Perspective Due To The “Snowden Effect”

    Based on disclosures made by former Central Intelligence Agency (CIA) systems administrator Edward Snowden, individuals and companies around the world now look at data encryption and protection in a new light, according to the 2014: The Year of Encryption study by Egress.

  • HIPAA, Meaningful Use Spur VDI Adoption In Healthcare
    HIPAA, Meaningful Use Spur VDI Adoption In Healthcare

    When it comes to virtual desktop infrastructure (VDI), MSPs have more reasons than ever to pay attention. While the technology can mean everything from streamlined network administration and increased employee mobility to disaster recovery, Meaningful Use and HIPAA initiatives have added interoperability benefits to the mix that make the market an even more attractive one.

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PREMIUM CONTENT

The Future Of The SIP Phone Is Strong

Some software vendors and communications pundits are predicting the demise of the hard phone, including SIP phones. This appears to be inaccurate hype to bolster their SIP softphone license sales. A recent blog “SIP Phone Market Can Support More Manufacturers” points out several opposing arguments. SIP phone sales are expected to increase with more SIP phone models and manufacturers entering the market.

SIP Phones Explained

What is a SIP Phone? Manufacturers, vendors and service providers describe the Session Initiation Protocol (SIP) as if it were the foremost technical solution for Voice over IP (VoIP). It does have numerous benefits; SIP brings enhanced VoIP and powers other technologies such as SIP phones and SIP trunks. Understanding SIP and the uses for business allows users to make the greatest gains.

Selecting The Right SIP Phone For Your IP PBX

There are many Session Initiation Protocol (SIP) phones on the market manufactured by IP PBX vendors and third parties. Selecting the best phone for your use is both a technical and a business decision. The selection process starts with the choice of SIP phones based on technical requirements. Once the SIP phones have been selected, possibly from more than one manufacturer, then the manufacturer’s geographic coverage, sales channels and financial strength will narrow down the potential choices.

Improving The Audio Conference Experience

We have all attended conference calls where you can’t hear well, the meeting is disorganized or people are not engaged. Selecting the best technology, combined with an effective moderator and cooperative attendees, can make all the difference. Here are some recommendations that can help deliver effective and productive conference calls.

Channel Transitions East: MSPs Should Practice What You Preach

When you speak with a prospect or a customer about a new solution, you discuss its benefits — some of which could fall into the categories of automating to increase efficiency, making data-based decisions, and enhancing the customer experience.

Digital Signage Can Target Consumer Types

Before dynamic advertising, retailers used a “one-size-fits-all” approach to buyers. But according to Industry Weapon, shoppers have distinct buying habits and will not all respond to any particular marketing strategy.

5 Keys To Increasing MSP Sales Part 5: Believe In Change

Achieving dramatically different results requires taking dramatically different actions. More of the same won't get it done. The answer is not as easy as adding some new technical feature or as simple as hiring the right sales person. 

Channel Transitions East: Panel Shares Candid Advice For MSPs

Channel Transitions VAR/MSP Executive Conferences powered by Business Solutions magazine — education and networking conferences designed to help VAR and managed services provider (MSP) executives learn how to best implement and manage the as-a-Service model — promise “real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.”

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

FEATURED SUPPLIERS

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

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FEATURED PRODUCTS

  • SATO CL4NX Series Industrial Thermal Printers
    SATO CL4NX Series Industrial Thermal Printers

    SATO’s first truly UNIVERSAL Industrial Label Printer engineered for the most demanding printing applications.

  • Dolphin 7800 Mobile Computer
    Dolphin 7800 Mobile Computer

    For demanding mobile workforce applications that require multiple tasks be completed in a limited amount of time, Honeywell’s Dolphin® 7800 rugged enterprise digital assistant (EDA) delivers multi-purpose computing, communication, and data collection at desktop-like speed, empowering workers to get the job done, regardless of location.

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    Honeywell 1400g Area-Imaging Scanner

    The Honeywell Voyager 1400g Area-Imaging Scanner is a hand-held linear scanner providing omnidirectional reading of linear bar codes. The 1400g is able to be upgraded to enable PDF and 2D barcode scanning at purchase or any time after.

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    Zebra ZXP Series 3™ Card Printer

    The ZXP Series 3 direct-to-card printer offers several advanced features that provide best-in-class performance at an affordable price point. Zebra’s ZRaster™ host-based image processing technology, for example, enables high-speed printing while optimizing image quality. And Zebra is first to market with high-performance ribbons that have an improved formulation specifically designed for high-speed, highquality printing.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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