Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

The New Mobile Sales Mantra: It’s Not One Or The Other — It’s All Of The Above

The New Mobile Sales Mantra: It’s Not One Or The Other — It’s All Of The Above

This integrator’s ability to respond to customers’ needs for mobile solutions that require a combination of consumer and rugged devices was the key to last year’s 30 percent revenue growth and a projected 50 percent revenue growth this year.  Continue Reading...
Create Stability, Profitability With Managed Services

Create Stability, Profitability With Managed Services

Focusing on recurring revenue opportunities and spinning off specialty IT companies were two keys to this MSP’s sevenfold profitability growth over a seven-year period.  Continue Reading...
  • Sell Cloud BDR You Can Count On

    An MSP’s cloud BDR (backup and disaster recovery) is put to a true test within a week of implementation and saves a lumber company customer from total data loss.

  • How a PSA Commitment Led to 150% Revenue Growth

    In a recent blog, I talked about some of the common pitfalls VARs and MSPs run into with PSA (professional service automation) tools. One of the biggest pitfalls identified was “Using 10% of the application.” I recently spoke with Kory Lindersmith and Lonnie Ladwig, cofounders of Dakota Retail Technologies, two guys who can closely identify with this pitfall.

  • Taking Security-as-a-Service To New Levels

    An MSSP’s (managed security services provider’s) ability to quickly assess and implement a PCI-compliant security solution was critical to winning a 4,500-location security implementation with a retailer.

  • Business-Grade BDR: What Really Matters?

    With so many BDR (backup and disaster recovery) solutions to choose from, it’s important that IT service providers understand the key selection and selling points between business- and consumer-grade options.

  • Saved By Managed Services

    At its lowest point, this VAR invested in managed services technologies and business process automation and now enjoys year-over-year double-digit growth with monthly recurring revenue.

  • 3 Keys To Handling IP Video Growth Pains

    Following three years of unprecedented growth, this systems integrator’s foresight to become more strategic and increase employee development and customer service proved to be a smart move.

  • Product Comparison Update: PSA (Professional Services Automation)

    If managed services are a part of your business model — or will be soon — you need a PSA tool. Here’s the latest on the leading options.

  • Break Out Of Paltry POS Sales

    Selling complementary IT solutions and professional services contracts are driving this retail VAR’s projected 150 percent revenue growth.