Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

Are You a Shrewd IT Vendor Manager?

Are You a Shrewd IT Vendor Manager?

Most VARs and MSPs recognize that expanding their services offerings is a smart and necessary solution for achieving growth. And, when you can achieve a 99% customer retention rate as Alura Business Solutions has done, it suggests your customers like you and are likely to go with your recommendations. But, with a bigger line card comes the responsibility of managing more vendors, which some IT solution providers aren’t prepared...  Continue Reading...
Create A Win-Win Managed Services Model

Create A Win-Win Managed Services Model

Fine-tuning its managed services program and consultation skills allows this MSP to continue its year-over-year double-digit growth trend.  Continue Reading...