Jay McCall

About Jay McCall


Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

Cloud is the New IT Infrastructure for SMBs, Survey Finds

Cloud is the New IT Infrastructure for SMBs, Survey Finds

According to the latest research from SMB Group, as SMB requirements for fast, easy access to new social and mobile analytics solutions, more compute power and storage, and other services have increased, cloud adoption has boomed. The firm reported that 92 percent of SMBs are now using at least one cloud business solution and 87% are using at least one cloud infrastructure solution.  Continue Reading...
The 4 “Nos” That Lead To More Profitable Managed Services “Yeses”

The 4 “Nos” That Lead To More Profitable Managed Services “Yeses”

This MSP’s introspection during the recession led to business changes that produced two-years-and-counting of double-digit revenue growth.  Continue Reading...
  • 3 Steps To Creating A Bar Code Labeling Niche

    An ISV gears up for another year of double-digit growth by developing a strong focus and expertise in FDA-regulated industries.

  • 3 Key Video Surveillance Trends To Watch In 2015

    Discover what’s hot now, what’s coming soon, and how you should be preparing and adapting your physical security practice.

  • Sell Break-Fix Services With A Proactive Security Twist

    Paying attention to customer IT trends was the key to this VAR’s ability to land a network security implementation with a 35-employee home healthcare service company.

  • Are You a Shrewd IT Vendor Manager?

    Most VARs and MSPs recognize that expanding their services offerings is a smart and necessary solution for achieving growth. And, when you can achieve a 99% customer retention rate as Alura Business Solutions has done, it suggests your customers like you and are likely to go with your recommendations. But, with a bigger line card comes the responsibility of managing more vendors, which some IT solution providers aren’t prepared to handle.

  • Create A Win-Win Managed Services Model

    Fine-tuning its managed services program and consultation skills allows this MSP to continue its year-over-year double-digit growth trend.

  • Embracing The Burgeoning Digital Signage Market

    This AV, digital signage, and IT integrator’s commitment to becoming a total solutions provider is leading to year-over-year double-digit growth.

  • Avoid The 3 Deadly SLA Pitfalls

    Your service level agreement (SLA) holds an important key to managing customers’ expectations and mitigating costly and unexpected surprises.

  • Making The Case For Managed BDR Services

    An MSP earns a BDR (backup and disaster recovery) sale and additional business after educating a law firm about managed backup and network monitoring services.