Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success.
Backup and disaster recovery (BDR) is a foundational managed services offering, but there are several selection, sales, implementation, and post-implementation pitfalls that must be avoided.
Ivan Matkovic, founder and CEO of Spendgo, shares the secrets to his company’s 100% month-over-month growth and offers advice other startups – and industry veterans alike – can profit from.
Four experts weigh in on the most significant security trends anticipated for next year and share advice on how IT solutions providers can best protect their customers.
An MSP’s ability to quickly and accurately diagnose and resolve a medical device manufacturer’s network problems led to a managed services contract win and a 20 TB backup and disaster recovery (BDR) upsell.
This telecom consultant-turned-managed services provider (MSP) solved a common pain point for a majority of its customers and doubled its business over a three-year period.
This VAR and ISO’s (independent sales office’s) ability to bundle point of sale (POS) solutions and full-disclosure payment services is critical to its continued double-digit growth.
I have to admit that after attending Epson’s inaugural ISV conference in San Diego last year, I was skeptical the company was going to be able to meet its projected deadlines — especially launching an ISV partner portal by the end of 2015 with 10 hand-selected ISVs. Sure enough, however, their OmniLink Merchant Services (OMS) announcement at the National Retail Federation (NRF) convention in mid-January removed much of that skepticism. OMS is a suite of cloud-based software solutions for the retail and hospitality markets. Powered by hand-selected Epson ISV partners, OMS provides hospitality and retail VARs with a global network of cloud and mobile based tools, best practices, business data, and expertise.