Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

From Flat To Flourishing: The Smart Way To Grow POS Revenue

From Flat To Flourishing: The Smart Way To Grow POS Revenue

This retail VAR discovered innovative ways to bundle customers’ legacy POS equipment with professional and payment processing services, which is leading to $500,000 in projected revenue growth this year.  Continue Reading...
Take Financial Services To The Cloud

Take Financial Services To The Cloud

This $213-million company’s record fiscal year is a result of overcoming customers’ cloud fears and expanding its managed services practice.  Continue Reading...
  • Why Now Is The Right Time To Sell IP Security

    With a market poised for explosive growth over the next three years, smart IT integrators are capitalizing on their advantage over traditional security dealers.

  • Defeating Goliath In The Cloud BDR Arena

    An MSP’s consultative sales approach helps it unseat a multibillion-dollar competitor to win a cloud BDR (backup and disaster recovery) project worth $8,000 per month.

  • 3 Proven Methods For Selling Subscription-Based Services

    When it comes to selling subscription-based IT and professional services, there are multiple approaches used by service providers. Here’s a quick summary of three popular approaches, followed by some thoughts from a successful MSP that helps put these options into perspective and offers a smart way to keep managed services clients from reverting back to their former break-fix statuses.

  • Deliver The Mobile Experience From Inception To Retirement

    This solutions provider’s year-over-year double-digit growth stems from its ability to remove customers’ IT burdens by providing comprehensive IT consulting, implementation, and management services.

  • Refine Your Managed Services Blueprint

    This MSP finally started experiencing year-over-year double-digit profits in managed services after making a few changes to its processes.

  • No Time For POS Downtime

    Your retail clients can lose tens of thousands of dollars an hour if their brick-and-mortar or online point of sale systems crash, making BDR (backup and disaster recovery) a must-have.

  • Lead With BDR, Follow With Managed Services

    After winning a backup and disaster recovery (BDR) implementation, an MSP changes its hotel client’s break-fix mentality and earns a 3x upsell with monthly recurring revenue.

  • Your Brand Is More Important Than You Realize

    If there’s one area where IT service providers disagree, it’s on the topic of branding. I’ve mentioned in past articles that one of the most common forms of branding many channel companies still hold fast to is “word of mouth” or referral marketing. But, even among those with more formalized marketing programs, there are conflicting schools of thought about best practices.