Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

Give SMB Customers An Enterprise Experience

Give SMB Customers An Enterprise Experience

Providing certified engineers, 24/7 NOC (network operations center) support, and service level agreements (SLAs) are ways this IT solutions provider meets SMBs’ business needs and achieves year-over-year 30 percent revenue growth.  Continue Reading...
Expand Your IP Video Sales Focus Beyond LP

Expand Your IP Video Sales Focus Beyond LP

A physical security integrator’s ability to influence decision makers outside of loss prevention (LP) departments led to record revenue gains — and profitability — last year.  Continue Reading...
  • Solving The Enterprise Vs. SMB BDR Sales Dilemma

    Four BDR (backup and disaster recovery) experts weigh in on where IT solutions providers should be focusing their sales efforts.

  • The Smart Way To Land A $100,000 Managed Services Sale

    Conducting a network assessment and providing RMM (remote monitoring and management) services were keys to this MSP’s (managed services provider) big IT project win, which included monthly recurring revenue and ongoing upsell opportunities.

  • Zebra Shares New Channel Program Overview At Partner Summit

    The opening day of the 2015 Zebra Global Partner Summit at the ARIA Resort in Las Vegas focused on an important trend Zebra wanted to educate its partners about, Enterprise Asset Intelligence. Day 2 of the conference (May 4) was focused on the big questions that have been top of mind for every partner in attendance, such as: When is the new channel program going to be rolled out? How will it work? And, what will be different?

  • 3 Key Takeaways From The Zebra Global Partner Summit

    After three days this week of general sessions, one-on-one meetings, and solution presentations with Zebra executives and channel partners, there were a few highlights I wanted to share.

  • "The Future Is Enterprise Asset Intelligence" Zebra’s Gustafsson Tells Partners

    2015 may very well go down in history as the “year of disruption” in IT – and consequently in the channel. Everyone is talking about changes that are happening right now (e.g. cloud and mobility) and bigger changes to come.

  • Why RMM Is Right For Retail

    While it requires a different mindset for retail VARs who aren’t used to selling annuity services, remote monitoring and management (RMM) is a service that retail customers need.

  • Give Small Retailers A Cloud-Based Competitive Advantage

    This ISV’s market expertise led to a new cloud-based system that incorporates CRM, marketing, and POS (point of sale) functionality that drives up its customers’ revenue while driving down PCI (payment card industry)-related compliance costs.

  • 3 Pillars Of Managed Services Success

    Homing in on developing its employees, business processes, and business tools is the secret to this MSP’s consistent double-digit revenue growth.