Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

The Critical Diversify Or Die: Move Into MPS

The Critical Diversify Or Die: Move Into MPS

This office supply company’s foray into managed print services (MPS) brought in a new, multimillion-dollar, recurring revenue stream that’s offsetting its shrinking office products business and positioned it for growth.  Continue Reading...
Capitalize On The Growing BYOD Security Threat

Capitalize On The Growing BYOD Security Threat

Alleviate your customers’ struggles to fit personal mobile devices into their IT environments, and earn incremental recurring revenue streams in the process.  Continue Reading...
  • Increase Your Mobile POS Revenue In The Hospitality Market

    A hospitality VAR’s persistence in finding the right POS solution for a growing hospitality customer leads to a successful implementation and 15 follow-up sales.

  • Why Small Business Security Is Such A Big Deal

    When small business owners read headlines about security breaches at Target and other multi-billion dollar companies, it can lead to the false notion that cybercriminals really aren’t interested in going after the “small potatoes” of the world. There’s mounting evidence, however, that suggests this mindset is not only prevalent — it’s harmful.

  • IP Video And Access Surveillance Control: A Profitable Combination

    This systems integrator’s expertise selling video surveillance and access control solutions to education and other leading verticals is leading to a projected $8 million in growth this year.

  • A “No BS” Approach To Growing Recurring Revenue Sales

    This MSP’s 4-step business strategy, which is based on KPIs (key performance indicators) and years of hard-learned lessons, is resulting in 55%-plus service-based profit margins.

  • Grow RMM Sales With MDM Services

    MDM (mobile device management) is a must-have service for many of your customers and a great way to increase your monthly recurring revenue — if you take the right approach.

  • Win More Healthcare Business With Thermal Wristband Printers

    This AIDC VAR won a 1,000 thermal-based wristband printer install with a healthcare organization after demonstrating its solution’s superior quality and lower total cost of ownership (TCO).

  • Your Customers’ Data: Restored In 30 Minutes

    An MSP becomes an NHL client’s biggest fan after restoring 9TB of mission-critical data in 30 minutes.

  • Putting the $1 Trillion SMB Market Into Perspective

    After covering the IT industry for 13+ years, I’ve had the privilege of talking to hundreds of VARs, MSPs, and other channel IT professionals. It would seem sometimes that the market must be saturated with resellers, but a study by analyst group Gartner reveals just how big of an opportunity that exists within the SMB market in particular.