Jay McCall

Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

Predictions: The Biggest Security Threats Of 2017
Predictions: The Biggest Security Threats Of 2017 Four experts weigh in on the most significant security trends anticipated for next year and share advice on how IT solutions providers can best protect their customers.  Continue Reading...
Troubleshoot Ailing Networks Faster
Troubleshoot Ailing Networks Faster An MSP’s ability to quickly and accurately diagnose and resolve a medical device manufacturer’s network problems led to a managed services contract win and a 20 TB backup and disaster recovery (BDR) upsell.  Continue Reading...
  • The Real Secret To Creating A Managed Services Differentiator

    This telecom consultant-turned-managed services provider (MSP) solved a common pain point for a majority of its customers and doubled its business over a three-year period.

  • 3 Strategies To Increase Your Payment Processing Revenue

    This VAR and ISO’s (independent sales office’s) ability to bundle point of sale (POS) solutions and full-disclosure payment services is critical to its continued double-digit growth.

  • Epson ISV Conference Recap: Full Speed Ahead with OmniLink Merchant Services

    I have to admit that after attending Epson’s inaugural ISV conference in San Diego last year, I was skeptical the company was going to be able to meet its projected deadlines — especially launching an ISV partner portal by the end of 2015 with 10 hand-selected ISVs. Sure enough, however, their OmniLink Merchant Services (OMS) announcement at the National Retail Federation (NRF) convention in mid-January removed much of that skepticism. OMS is a suite of cloud-based software solutions for the retail and hospitality markets. Powered by hand-selected Epson ISV partners, OMS provides hospitality and retail VARs with a global network of cloud and mobile based tools, best practices, business data, and expertise.

  • Surefire Strategies For Managed Services Pricing

    Four MSP (managed services provider) experts offer insights on some of the best ways to overcome managed services objections, establish competitive pricing, and more.

  • Get Hyper Focused On Business Development

    This mobile systems integrator got serious about tightening up its business processes, resulting in year-over-year double-digit revenue growth.

  • The Road Less Traveled To Double-Digit Managed Services Growth

    A former MSP (managed services provider) business owner discusses lessons learned over the years and why being the boss isn’t the only way to drive growth and have a fulfilling career.

  • Why You Can’t Be A Successful MSP Without A PSA

    To make money selling managed services, you have to minimize your labor costs by working smarter, not harder, and that’s where a PSA (professional services automation) solution can help.

  • Provide A Secure Cloud Service For Healthcare Customers

    This MSP’s persistence helped it beat out an incumbent IT company and win a cloud services deal and several upsell opportunities with a 60-user, multisite medical specialty office.