John Workman

Workman has been in software development for 23 years, with the past 17 years having been spent in hospitality technology. He began his hospitality career at Radiant Systems before joining RedPrairie (now operated as JDA) to lead the Restaurant Performance Management team. Workman currently leads the Cloud Connect and Big Data teams for NCR Hospitality.

  • How VARs Can Educate Restauranteurs On Business Intelligence
    9/8/2015

    Not long ago, restaurants were run mostly by intuition and personal experience. Restaurant operators would put a menu together, serve their customers and hope the customers liked it — using anecdotes as the metric of choice. They would estimate how much staff was needed based on their recollection of history, and hope the managers scheduled enough — but not too many.