Kelly Crothers

How Resellers Can Excel In Today’s Service-Driven Economy

From cloud-based computing to Anything-as-a-Service (XaaS) and the Internet of Things (IoT), new technology trends are bringing new opportunities to the value chain. While product sales will surge, the services associated with these trends are where the most profit and potential lies for manufacturers and their channel partners.

5 Rules Of Engagement For Recurring Revenue Success

While today’s new cloud-based renewal dashboards are the engines driving gains in service renewals sales for IT services providers and manufacturers, the human aspect — your sales workforce — is equally important. In fact, a huge part of strengthening recurring revenue streams and maximizing service contract renewal revenue is getting your sales team to utilize the dashboard you’ve provided them consistently and correctly.