Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Use EMV As A Springboard For Other Sales

Use EMV As A Springboard For Other Sales

Today we held a preview Webinar for our upcoming Retail IT VAR of the Future event (May 12-13 in Las Vegas). During the presentation, we outlined the education that was planned for the two-day event. In addition, we had one of our conference speakers, Randy Roe, founder and president of Retail Technology Services, on the Webinar to share some specifics about his company’s success selling customer experience solutions to retailers.  Continue Reading...
Editor’s Notebook: Thoughts On Heartland, Canon Acquisitions

Editor’s Notebook: Thoughts On Heartland, Canon Acquisitions

When I set out to write our March issue’s special report on industry consolidation, I had no idea we’d have so many real world examples to talk about so soon. Well, that’s not true exactly. Heartland’s recent acquisition of Dinerware and pcAmerica was the industry’s worst kept secret. Still, the rumors were floating around for so long, I began to wonder if it would ever happen. Of course, on Feb. 13 it did happen...  Continue Reading...
A Marriage Of POS & Managed Services

A Marriage Of POS & Managed Services

This POS VAR is leveraging remote monitoring and management (RMM) tools to provide automated service to his retail and restaurant customers.  Continue Reading...
Why Now Is The Right Time To Sell EMV

Why Now Is The Right Time To Sell EMV

With an October 2015 deadline fast approaching, VARs and ISVs should be pushing EMV to merchants with urgency.  Continue Reading...
Channel Consolidation: Big Trouble Or Business As Usual?

Channel Consolidation: Big Trouble Or Business As Usual?

We asked VARs, MSPs, and integrators to share their thoughts on how channel consolidation is affecting business.  Continue Reading...
Managed Services Really Are Right For You

Managed Services Really Are Right For You

Offering recurring revenue-generating services is the key to longevity and profitability. Figure out how to make it work for your company.  Continue Reading...
POS Integrator Wins Big With Restaurant Installation

POS Integrator Wins Big With Restaurant Installation

A POS hardware and software upgrade for a local restaurant led to a video surveillance upsell and planned mobile POS implementation.  Continue Reading...
Make The Anthem Data Breach Part Of Your Marketing Plan

Make The Anthem Data Breach Part Of Your Marketing Plan

The recent cyber-attack on healthcare insurance giant Anthem (up to 80 million names, SSNs, birthdays, email address, etc.) has made me realize that, if you’re a VAR or MSP and you’re not pitching security solutions, you’re missing a huge opportunity. The volume of attacks and media attention is practically doing your marketing for you. The fear of a breach, or resulting lawsuit, is enough to get a conversation started. All...  Continue Reading...
What Does Consolidation Really Mean To The Channel?

What Does Consolidation Really Mean To The Channel?

Today I began crunching the data from a Business Solutions reader survey on the topic of consolidation, mergers, and acquisitions in the channel. The special report will appear in our March issue. Let me tell you right now, we received some great feedback in the survey. Without spoiling the entire report, I did want to share a couple trends I’m seeing immediately.  Continue Reading...
Self-Evaluation: Are You Doing These 4 Things To Increase Your Revenue?

Self-Evaluation: Are You Doing These 4 Things To Increase Your Revenue?

For literally years now, I’ve been harping on a few key things I believe would make in a difference in a solutions providers business. These recommendations center on getting close to your business — whether it’s measuring your financials, monitoring your business’ key performance indicators, or planning for the future. Today, I have evidence that these things can make a marked difference in revenue.  Continue Reading...