Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

The Right BDR Can Increase Your Profitability, Be A Differentiator

The Right BDR Can Increase Your Profitability, Be A Differentiator

A large part of being successful with your managed services practice has to do how efficiently your business is run. Leading MSPs will be utilizing their labor and resources as effectively as possible to control expenses and increase profitability.  Continue Reading...
What Datto’s 5 Partner Conference Announcements Mean To MSPs, VARs

What Datto’s 5 Partner Conference Announcements Mean To MSPs, VARs

Tuesday morning, Datto founder and CEO, Austin McChord, took the stage in New Orleans to kick off the company’s annual partner conference. It didn’t take long before McChord’s presentation moved from a welcome message into all the big announcements that company had to make. MSPs who weren’t in attendance might be scratching their heads over how some of this news applies to them. Here’s why you should care (or...  Continue Reading...
Why Endpoint Security Is A Must-Have For All VARs, MSPs

Why Endpoint Security Is A Must-Have For All VARs, MSPs

An MSP’s endpoint security upgrade leads to a stickier client relationship, efficiency gains, and increased profitability.  Continue Reading...
Think Beyond Traditional POS

Think Beyond Traditional POS

An ISV’s solution helps restaurants address key challenges, while creating a lucrative differentiator for the solutions provider.  Continue Reading...
Overcome EMV Objections

Overcome EMV Objections

Experts explain how payment hardware upgrades bring a host of exciting new functionality retailers are excited to adopt.  Continue Reading...
Access Control And Video Surveillance News From May 2015

Access Control And Video Surveillance News From May 2015

Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, OnSSI releases Ocularis v5.0 and new video management software, and Milestone Systems expands ONVIF support and announces Bosch certification.  OnSSI Has Released Ocularis v5.0, Video Management Software (VMS)  Continue Reading...
Point Of Sale, Payment Processing And Data Collection News From May 2015

Point Of Sale, Payment Processing And Data Collection News From May 2015

Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Datacap Systems and Pivotal Payments announce an integration, RapidFire Tools unveils PCI compliance testing, Vantiv and Ingenico unveil an EMV payment terminal for SMBs, Janam announces a new mobile computer, Benseron announces new tablet POS solutions, Datalogic announces two, new fixed scanners,...  Continue Reading...
Managed Services, Backup And Recovery, And Networking News From May 2015

Managed Services, Backup And Recovery, And Networking News From May 2015

Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, Axcient launches a new backup offering, Tech Data offers managed services providers (MSPs) Intel Security services, MegaPath revamps its delivery model, Dell Software unveils new backup appliances, Unitrends unveils Release 8.1, SolarWinds N-able announces N-central 10, ScanSource Communications offers ...  Continue Reading...
Special Report: Mobile POS And The IT Channel

Special Report: Mobile POS And The IT Channel

Everyone loves talking about mobile POS, but who’s actually deploying it and making money?  Continue Reading...
VARs, MSPs Fail To Listen To Customers

VARs, MSPs Fail To Listen To Customers

How well are you addressing the needs of your customers? If you interact with an IT department, you might be doing a poor job. LogicNow, a provider of MSP support tools, recently published a “Global IT Service Providers Harmony Report,” based on results from a survey of 1,300 IT departments and nearly 700 MSPs across eight geographies. The US-specific data is very interesting.  Continue Reading...