Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Target Breach Leads To Lawsuit, Compelling Pitch For VARs

Target Breach Leads To Lawsuit, Compelling Pitch For VARs

On Thursday, Target announced that it has agreed to pay $10 million dollars in settlement of a class-action lawsuit that came about after its 2013 breach. Individual victims could get up to $10,000 each. I’m not sure what this will do to Target’s bottom line, but I do know that most small retailers couldn't afford such a blow.  Continue Reading...
Hot Verticals: Enter New Ones, Go Deeper, Make It Recurring Revenue

Hot Verticals: Enter New Ones, Go Deeper, Make It Recurring Revenue

Welcome to the 2015 edition of the Business Solutions’ Partner Program Insider! What you’re holding is a treasure trove of insightful and business-altering information.  Continue Reading...
How Unsafe Is Android?

How Unsafe Is Android?

Webroot classified 51 percent of Android apps as either suspicious or downright malicious.  Continue Reading...
Cash In On Rising Mobile Security Threats

Cash In On Rising Mobile Security Threats

Mobile malware and the BYOD (bring your own device) trend threaten your customers — why and how to help.  Continue Reading...
How To Network And Manage 1,800 IP Cameras

How To Network And Manage 1,800 IP Cameras

A VAR lands an $800,000 video surveillance install by leaning on its networking and storage expertise.  Continue Reading...
Forget Tablet POS, ECRs Still Have Their Place

Forget Tablet POS, ECRs Still Have Their Place

There are still many instances where full-blown POS or the most advanced tablet POS solutions are overkill. Here’s one example.  Continue Reading...
VARs, ISVs Heading For Collision With EMV Deadline. But Will There Be Any Damage?

VARs, ISVs Heading For Collision With EMV Deadline. But Will There Be Any Damage?

In my time with Business Solutions, I don’t think I've come across such an interesting topic as EMV. The card brands and vendors in the payments world will tell you how important EMV is, while VARs and ISVs scratch their heads over the lack of direction or clarity around the initiative. Many vendors claim to have easy and affordable solutions to become EMV certified, while a large number of VARs and ISVs still claim to be in the...  Continue Reading...
Use EMV As A Springboard For Other Sales

Use EMV As A Springboard For Other Sales

Today we held a preview Webinar for our upcoming Retail IT VAR of the Future event (May 12-13 in Las Vegas). During the presentation, we outlined the education that was planned for the two-day event. In addition, we had one of our conference speakers, Randy Roe, founder and president of Retail Technology Services, on the Webinar to share some specifics about his company’s success selling customer experience solutions to retailers.  Continue Reading...
Editor’s Notebook: Thoughts On Heartland, Canon Acquisitions

Editor’s Notebook: Thoughts On Heartland, Canon Acquisitions

When I set out to write our March issue’s special report on industry consolidation, I had no idea we’d have so many real world examples to talk about so soon. Well, that’s not true exactly. Heartland’s recent acquisition of Dinerware and pcAmerica was the industry’s worst kept secret. Still, the rumors were floating around for so long, I began to wonder if it would ever happen. Of course, on Feb. 13 it did happen...  Continue Reading...
A Marriage Of POS & Managed Services

A Marriage Of POS & Managed Services

This POS VAR is leveraging remote monitoring and management (RMM) tools to provide automated service to his retail and restaurant customers.  Continue Reading...