The Business Solutions Network

ARTICLES BY MIKE MONOCELLO

Where Are They Now? Paladin Data Corp (Oct. 2009)
If you were reading Business Solutions back in 2009, today's Where Are They Now featured VAR should stand out in your memory. Never before -- and probably never again -- will a VAR and his airplane grace the cover of the magazine.  Continue Reading..
Are You Ready For IP Cameras? Your Customers Are.
IP video surveillance technology isn't new, but the adoption of solutions including IP cameras has increased in recent times due to a reduction in cost and improvements in the technology. Now, more than ever, customers are ready for IP camera technology.  Continue Reading..
Don't Sell iPad-Based POS Without Watching This
It's nearly impossible to open your copy of Business Solutions, or any other industry magazine, without reading something about mobile POS. Obviously a hot button topic, analysts predict strong growth in this technology segment. Some predict 80% of retailers will be looking to deploy a mobile POS solution within the next two years.  Continue Reading..
Build An ROI Pitch You Can Take To The Bank
The mark of a good IT salesperson is being able to identify and then clearly convey how technology can help solve a customer's business problems. In short, proving ROI. You and/or your sales team might be very good at this, or you might be lacking. Either way, you want as much ammo as possible to help you maximize your customer-facing interactions, right?  Continue Reading..
Here's A Method That's Helping POS VARs Keep Customers
If you're a POS VAR still not considering managed services, listen up. During the recent Autotask Community Live! conference, one of the speakers did a great job of explaining what I think is one of the greatest benefits of a services model:  Continue Reading..
Don't Dismiss Digital Signage Without Reading This
Okay, if you're on the fence and need more compelling reasons to consider adding digital signage to your line card, check out what the following channel experts have to say:  Continue Reading..
Where Are They Now? Advanced Data Systems (Aug. 2009)
I remember meeting Jim Stewart of Advanced Data Systems in Cancun, Mexico for RSPA Inspire a few years ago. At the time, we were a handful of months past his appearance in Business Solutions where he shared the success he had with a restaurant POS install involving integrated payment processing. On the sandy beach where the opening reception of Inspire took place, Stewart explained how he wanted to get...  Continue Reading..
Are You Out Of The Loop About POS Trends?
When I sat down to look over the mountain of great advice you’ll see in this Annual Guide To POS & Payment Processing, I got pretty excited. There’s obviously a lot happening technology-wise in the POS world, but reading the thoughtful actionable information contributed by so many industry leaders emphasized the fact that this is probably the most ambitious guide we’ve ever produced. All told, we asked 36 experts to...  Continue Reading..
What A Small Pizza Shop Taught Me About Digital Signage
As we speak with readers -- particularly in the retail point of sale (POS) space -- about the challenges they face in their businesses, we often hear about the need to find new revenue sources. A great revenue source that I've covered a few times here on this blog is digital signage. But is the technology, and are your customers, ready?  Continue Reading..
Why Apple Could Be A Bigger Threat Than Many VARs Realize
There's been a very interesting discussion taking place on Business Solutions' LinkedIn group regarding Apple and the retail IT reseller channel. The initial topic, presented by Bill Kisse, a long-time retail solutions provider, proposes the idea that Apple could reach into its deep pockets, create its own online payment infrastructure (iBank?), and leverage its dominant market share to instantly have millions...  Continue Reading..

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