A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

Supercharge Your Business With Standard Operating Procedures

Supercharge Your Business With Standard Operating Procedures

The managed services model is all about efficiency. If you’re currently on a break-fix model or not yet fully embracing services, an important step is going to be getting your business in order. At the recently-held GFI MAX Customer Conference in Orlando, Karl Palachuk, MSP and author, Small Biz Thoughts, talked about how standard operating procedures can help MSPs get organized, save time, and make more money.   Continue Reading...
Business Advice: Exhibit "Technology Humility"

Business Advice: Exhibit "Technology Humility"

It’s easy for solutions providers to get caught thinking they’re smarter and better than their customers. However, just because you have more IT knowledge than your customers, doesn’t mean you’re better. Have some humility. That was the advice of Jason Etheridge, president and CEO of Logic Speak, who spoke at the recently held GFI MAX Customer Conference in Orlando. During his presentation on technology humility, he...  Continue Reading...
GFI MAX Customer Conference: Day 1 Recap

GFI MAX Customer Conference: Day 1 Recap

Day one of GFI's annual partner conference kicked off today in Orlando. Approximately 400 partners are in attendance, making this GFI's largest conference to date. Not only are there more people, but the education agenda appears to be hitting new heights as well. Following are my notes from the first part of the day. Notes from the breakout sessions will follow in the coming days.  Continue Reading...
Why Jeff Yelton Returned To The Channel

Why Jeff Yelton Returned To The Channel

For nearly three years, Jeff Yelton has been out of the POS & data collection industry. Once president of ScanSource’s POS & Barcoding division, Yelton left ScanSource in January of 2012 and has spent the time since as the president of Wired Fox Technologies. About a month ago, Yelton returned to the distribution side of the channel when he joined Ingram Micro as Executive Director and General Manager of the distributor’s...  Continue Reading...
Alaska-Based Skurla's POS Solutions To Be Featured In Business Solutions

Alaska-Based Skurla's POS Solutions To Be Featured In Business Solutions

Solutions-as-a-Service. Mobility. Payment security. Video surveillance. Hosted backup. Ownership Thinking. An upcoming article on Lynn Skurla of Skurla’s POS Solutions out of Anchorage, AK illustrates how being a forward-thinking VAR can lead to great things.  Continue Reading...
Rogue Apps: From Customer Headache To Recurring Revenue Boon

Rogue Apps: From Customer Headache To Recurring Revenue Boon

I remember the days when IT admins so tightly locked down PC permissions that users couldn't change a printer setting, let alone install their own choice of applications. Of course, just 10 years ago, there weren't a whole lot of small specialized apps and there certainly weren't all the cloud apps we have today. Employees don't think they need permission to work smarter by installing apps like Dropbox on their computer. While...  Continue Reading...
3 Tips For Beating Cloud Pricing Paralysis

3 Tips For Beating Cloud Pricing Paralysis

You put a lot of thought, research, and training into selecting your latest cloud service and you know that coming up with an attractive price is very important. But, don’t fall into the trap of analysis paralysis, warns Jason Etheridge, president and CEO of Logic Speak, an MSP that’s projecting 25% revenue growth this year, following last year’s 15% revenue growth over 2012. Etheridge offers the following three tips to...  Continue Reading...
Avoid Managed Services Shortcuts, Maximize Efficiency & Profits

Avoid Managed Services Shortcuts, Maximize Efficiency & Profits

I’ve written in the past about the need to be running efficiently to be most effective with the as-a-Service model. During a recent conversation at CompTia ChannelCon, I was reminded how important it is to not just use the right software in your managed services practice, but to have it properly configured.  Continue Reading...
First Thoughts On RSPA RetailNOW 2014

First Thoughts On RSPA RetailNOW 2014

RetailNOW 2014 officially kicked off today. Despite the retail and hospitality IT channel's most important conference just getting started, a lot has already happened.  Continue Reading...
Channel Transitions Provides Answers To Your As-A-Service Questions

Channel Transitions Provides Answers To Your As-A-Service Questions

Our third event on the topic of transitioning from break-fix to the as-a-service model was held on Tuesday July 22 in Boston. Based on feedback from the initial respondents to our post-event survey, Channel Transitions East was a success. After pouring a lot of sweat into the event, I’m relieved. It’s not that I expected failure. We planned and prepared and prepared even more to set ourselves up to succeed. But there are so many...  Continue Reading...

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