With more than 600 small-to-midsize business (SMB) customers across the Antwerp region of Belgium, Accel Computer Service is a managed service provider (MSP) at the top of its game in a competitive market. The 40-person firm has found that the secret to success lies in automation, and to get the job done, Accel looks no further than SolarWinds N-able, the global leader in remote monitoring and management (RMM) automation technology.
Managing Director Marc De Swaef founded Accel in 1992, and has transformed his IT services firm in recent years to focus on selling solutions instead of products. To best support that business model, in mid-2011 the company adopted SolarWinds N-able’s N-central, the #1 RMM and MSP service automation platform, and in less than a year’s time, it now has more than 4,000 customer devices under management.
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