Acronis: Backup And Disaster Recovery (BDR) Solution Product Review

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The Acronis Backup & Recovery product offered an impressive breadth of functionality, including an easy-to-use setup interface, image- and file-based backups, support for a wide range of virtualization environments, diverse off-site capabilities, a bare metal restore to dissimilar hardware, agent-based and agentless backup options, and Apple desktop/laptop backup capabilities. Some MSPs will find the product lacks in the area of support. Even though Acronis offers support for its product, which includes live chat, there is currently no U.S.-based support.

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