Case Study | June 4, 2012

Arecont Vision Increases Image Clarity At Lotte Department Store In Busan, Korea

Source: Arecont Vision
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Customer:

Lotte Department Store introduced modern retailing to Korea in 1979 with a charter conviction that the “customer always comes first.” Lotte continues to place its highest priority on customer satisfaction and strives for ongoing growth to ensure the prosperity of business partners and employees. With approximately 10,000 employees, the company operates 29 locations including a store in Beijing and another one in Moscow. The Lotte Department Store in Busan, Korea's second largest city, is located alongside the Lotte Hotel to form the shopping and leisure culture center of Lotte Town.

Challenge:

G.H. Kim, Manager of Lotte Department Store in Busan, was looking to improve the image clarity provided by security cameras watching parking entrances. He explained that the store receives claims of damage to cars while parked in the store’s lots. The previous system used cameras that provided resolution inadequate to supply a clear view of the exterior of cars entering the parking area. Lotte wanted to be able to confirm whether a car already had damage as it entered the parking lot.

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