News | May 1, 2013

Best Western International Selects MICROS As Its Preferred Hosted PMS Solution Provider

MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Best Western International and MICROS have entered into an agreement under which MICROS may now offer hosted property management system (PMS) services to Best Western hotels. The MICROS hosted solution is available for new installations and Best Western hotel conversions.

MICROS’s OPERA PMS, OPERA Xpress and OPERA Lite systems are available in the MICROS hosting environment. This hosted solution is available to all Best Western locations in North America, offering Best Western enhanced control and management with tight security, and proactive monitoring for optimal performance. The hosted solution provides a lower total cost of ownership as installation and upgrades can be provided centrally.

“Best Western and MICROS have partnered for years,” stated Scott Gibson, Chief Information Officer for Best Western International. “We have had success working with MICROS, and are pleased to offer this hosted solution to our properties. We see a benefit in having mission-critical business services managed by a qualified and experienced business technology hosting team.”

Hotels with the MICROS OPERA hosted solution also benefit from 24/7 alert monitoring, daily system checks, reduced IT personnel required on location, and secure and enhanced security capabilities.

“We are honored to work with Best Western International as it expands its alliance with MICROS,” Dan Bell, MICROS Senior Vice President of Hotel Business Unit states. “The hosting of the entire property management system in our hosting facility demonstrates the confidence Best Western International has in MICROS and our industry leading OPERA Enterprise Solution.”

About Best Western International,Inc.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000 BEST WESTERN, BEST WESTERN PLUS, BEST WESTERN PREMIER hotels in more than 100 countries and territories worldwide. Now celebrating 67 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. More than 15 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand’s partnerships with AAA/CAA, race car driver Michael Waltrip, and Harley-Davidson provide travelers with exciting ways to interact with the brand. In 2012, Best Western won a record number of awards, including AAA’s Hotel Partner of the Year, CAA’s Partner of the Year, TravelClick’s eMarketer of the Year and Compuware’s best of the Web Gold awards.

About MICROS Systems,Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 370,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions for more than 30,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality for more than 150,000 retail stores worldwide and 17,000 Fuel and Convenience stores. For more information, visit www.micros.com.

SOURCE: MICROS Systems, Inc.

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