Product/Service

Cloud Practice

Source: NetEnrich, Inc.

Small Business Services (SBS)

Our cloud practice will help partners manage their customer’s devices hosted in either public, private or hybrid cloud. We also will provide an assessment/discovery service for customers and help them to create a roadmap of how their IT infrastructure should be hosted between the cloud and the datacenter.

Our cloud practice will help partners manage their customer’s devices hosted in either public, private or hybrid cloud. We also will provide an assessment/discovery service for customers and help them to create a roadmap of how their IT infrastructure should be hosted between the cloud and the datacenter. Our Cloud AID service offers basic monitoring, escalation and SOP based remediation for applications, servers, databases and a range of other devices hosted in the cloud. The Cloud MANAGE service adds full remediation to this.

Cloud Managed Services AID

  • Low-cost, packaged NOC service
  • 24x7 NOC, Alert triaging and SOP based remediation
  • Standard monitoring, thresholds, one phone call to escalate
  • State of the art, centralized ITaaS Partner Portal for a holistic view of heterogeneous infrastructure under management

Cloud Managed Services MANAGE

  • Cloud AID +
  • Troubleshooting of recurring issues, beyond SOP based resolutions
  • Escalate and manage the a cradle to grave remediation service
  • Comprehensive reporting
  • Database performance and app stack tuning
  • Complete Audit trail on the tasks performed on managed servers

Download the datasheet below.

For full access to this content, please Register or Sign In.

Access Content Datasheet: Cloud Practice
Access Content Datasheet: Service Package Comparison - Aid And Manage
Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights
By clicking Sign Me Up, you agree to our Terms and that you have read our Privacy Policy.