Collection & Delivery Operations: Mobile Technology Innovations For Competitive Advantage

The collection and delivery (C&D) landscape is diverse and encompasses a number of transport and logistics segments. Whilst segment terminology may slightly differ by region, the following sectors cover the key operations: courier express parcel (CEP), postal services, third-party logistics (3PL), freight forwarding, grouping, trucking, less than load (LTL), private fleets, and service fleets.

Common to each of these collection and delivery sectors is the high-volume, low-margin environment that drives technology investment decisions by executive management.