Communications System Brings CPA Firm New Capabilities, Monthly Savings

The Problem: Needing Room to Grow

Talk about growth: In a single year, KPM CPAs of Springfield, MO, acquired not one, but two separate accounting firms, bringing on clusters of new employees in waves of 15 to 30 people at a time. To keep pace with this growth trajectory, KPM moved into a new building, bringing 110 personnel from all three previous companies into one environment.

“They’re not done growing,” said Bill McKeegan, sales manager at All Comm Technologies in Springfield, a long-time Vertical Communications dealer that services KPM. “Their goal is to emerge as one of the largest CPA firms in the region, and they still have space to grow.”

For KPM, this time of expansion was also an opportune time to implement a new communications system that could not only support a growing team and deliver powerful new functionalities, but was also easy to learn and maintain — a particularly important attribute since there were so many new team members on the system. With these objectives in mind, the firm re-evaluated its antiquated, 1990s telecommunications infrastructure.

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