News | June 11, 2013

Compass Group North America Selects MICROS Simphony Cloud Solution To Enhance The Customer Experience

MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce Compass Group – USA has selected the MICROS Simphony Enterprise Solution for its multiple business divisions providing managed food and support services throughout the United States. The solution will include MICROS Simphony Point of Sale, Loyalty and webOrdering.

Through the use of MICROS Simphony’s advanced architecture and advanced business intelligence tools, Compass Group will be able to deliver its products and services anytime anywhere, improve operational efficiencies, and better address the convenience and speed of service needs of its clients.  MICROS Simphony’s flexible and scalable platform is a perfect fit for Compass Group’s wide variety of foodservice environments, delivering the same innovation and benefits to its larger operations as well as for smaller grab-and-go operations.

Simphony Loyalty supports Compass Group’s customer innovation programs, such as Zipthru cashless payment program, that offers reloadable, declining balance payment. Additionally, Simphony webOrdering for desktop and mobile ordering will boost convenience and satisfaction by extending Compass Group’s café offerings to customers wherever they may be.

“As a longtime technology partner, Compass Group recognizes MICROS strength in the industry and the benefit of utilizing MICROS’s products and services,” stated Mike Barner, senior vice president, IT Compass Group North America. “MICROS’s broad span of service and support resources allows us to deliver reliable and cost effective technology and innovation to our clients across the country.”

“MICROS Simphony is the ideal solution for Compass,” stated Ed Chapel, executive vice president North America Restaurants for MICROS. “Versatile and easily deployed and managed across sites and the enterprise, Simphony provides all necessary tools for Compass to manage its operations smoothly, deliver enhancements to guests’ experiences, and provide business intelligence to the operations.”

About Compass Group North America
Based in Charlotte NC, Compass Group North America is the leading foodservice management and support services company with $12B USD in revenues in 2012. With over 500,000 associates worldwide, its parent company, UK-based Compass Group PLC had revenues of £16.9B in the fiscal year ending September 30, 2012. For more information, visit http://compass-usa.com.

About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 370,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions for more than 30,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality for more than 150,000 retail stores worldwide and 17,000 Fuel and Convenience stores. For more information, visit www.micros.com.

SOURCE: MICROS Systems, Inc.

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