Case Study | March 4, 2010

Case Study: Cosmos Café

Source: NCR Corporation

The challenge
Cosmos Café experienced issues for many years with its hardware and software point-of-sale (POS) system. An increasingly high volume of customer traffic at night taxed the system, causing it to often freeze up and slow service to customers.

The restaurant needed a solution that would add efficiency to the business and allow the servers and bartenders to spend more time in front of patrons, adding onto orders and enhancing the overall customer experience.

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