Case Study | March 8, 2012

ECM Piece Of Mind For A Transportation Company

Source: iDatix

SuperShuttle is the nation's leading shared-ride airport shuttle, providing door-to-door ground transportation to more than eight million passengers per year. Friendly drivers, comfortable vans and reasonable rates take the hassle out of getting to and from the airport in 23 major U.S. cities. With 1,000 invoices received per week, over 1,000 franchisees, and hundreds of thousands of due diligence documents needing to be reviewed by countless attorneys and tax accountants, SuperShuttle turned to iDatix for help.

Today, SuperShuttle can keep the auditors satisfied, acquisition fees to a minimum, and can find and verify every invoice that needs to be paid thanks to the iSynergy enterprise content management (ECM) solution from iDatix.

What does SuperShuttle like most about their ECM solution? To begin with, it’s easy access to documents. If someone contacts the company from another city and needs franchise driver documents for court, without the system, SuperShuttle’s accounting department would have to take each document (about 100 pages) and fax or scan it.

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