eStudy Excerpt: Merchant Survey Findings on EMV Knowledge, Perceptions & Readiness

This spring, OpenEdge conducted primary market research, covering more than 1,000 small- to medium-sized businesses. We wanted to understand, with a half-year remaining until the EMV liability shift, how prepared merchants feel and how the industry is equipping these businesses for the change. The full survey explored:

• the current state of EMV acceptance
• attitudes on the new payments technology
• knowledge level
• and information received from the payments industry