Case Study

Fanless POS System Enhances Service At Hamilton Island, Australia

Source: Advantech

Hamilton Island, located in Queensland, Australia, is the largest inhabited island of the Whitsunday Islands. Like most in the Whitsunday group, Hamilton Island formed as sea levels rose, resulting in the creation of numerous “drowned” mountains near the east coast of Queensland. Hamilton Island is a popular tourist destination and the only island in the Great Barrier Reef with a commercial airport.

To continue providing visitors with excellent service, in July 2010, Hamilton Island authorities began a complete replacement of their integrated point-of-service (POS) hardware, as many of the existing systems had been in service for more than 5years. However, the increasing hardware failure rates and high cost of replacement parts prompted Hamilton Island authorities to upgrade to an entirely new POS system that could fulfill their service requirements.

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