Finding A Better Way

By Marty Lash, direct sales and marketing, Shuttle Computer Group

You’re an IT Pro and your client is a small to medium-sized business, or a large corporation, or a government installation, or a retail conglomerate, or a call center, or a restaurant chain, or a university, or a hospital. Your clients are anywhere there is a computer on someone’s desk: at a POS station or in a digital sign. You get the idea — your responsibilities, “your” computers, are everywhere and do everything.

Your task is to make sure every one of those computers boots the same way, are imaged the same way, permissions are set properly ... the list goes on and on.

And now you’re facing the daunting task of installing 40 new systems, or 400, or 4,000. At the same time, your workload is excessive, maybe your staff has been reduced, and you have deadlines to meet. How can you get all this done with limited resources?

Depending on the type of enterprise you work for, the scenario would typically go as follows. The computers are delivered to a central location, maybe a warehouse, maybe a lab. Each one is unpacked, plugged in, and booted up. You need to set the BIOS, load the OS, load software, test, unplug, repack, and deploy the system. It takes about an hour each time, right?

And then you turn to the next one and start all over again.

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