Flexible And Interactive POS Solution Deployed At Global Mall, Taiwan

Global Mall is the largest and most well-known shopping mall chain in New Taipei City. With a total of six stores located around Taiwan, this undoubtedly successful shopping mall chain is committed to providing diverse and high-quality fashion, entertainment, and food services. In line with this commitment, Global Mall follows a business philosophy based on the concepts of “Customers First”, “Service”, “Innovation”, and “Efficiency”, and ceaselessly strives to improve service quality.

Challenges

Establishing a diversified and high-quality shopping mall is not easy. Global Mall needed to consider customers’ needs inevery shopping environment because even minor details, such as the location of the cashier counter, can greatly influence customers’ satisfaction of the shopping experience. Global Mall required a POS system suitable for a variety of counters that differ in size and height, and are used to provide a range of services in diverse retail stores, such as a supermarket, cinema, and cosmetics store.