Guest Column | June 23, 2014

How To Establish Recurring Revenue Streams Through Printing Solutions

By Doug August, Senior Product Manager of Industry Solutions, OKI Data Americas

In any business, it’s important to establish a recurring revenue stream. In the office equipment industry, a recurring revenue stream can come from not only selling the hardware (printers or copiers), but also selling the software solutions that are most appropriate for a customer’s business needs. For example, selling multifunction devices bundled with a compatible and/or complementary software solution can boost not only the initial sale but will also help to establish a recurring revenue stream with these three key segments: installation, peripherals, and maintenance.

  1. Installation.  With the advancement of technology, software solutions can often be installed and configured for a customer remotely and collaboratively using webinar software. With this convenience, a dealer can resell remote installation and configuration services, make a profit, and save on labor costs that would have otherwise been spent on a technician. As an example, remote installation and configuration is ideal for a decentralized environment such as a hospital or college/university. The locations of those IT groups might be in one location, while the printers and copiers are scattered throughout the entire institution.

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