News | June 5, 2012

LabTech Software Unveils Ignite: New Feature Set For Faster Setup, Implementation, Reduced Learning Curve, Better Time-To-Value

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TAMPA, Fla. –– LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) platform developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced an innovative setup and configuration feature set that makes the out-of-box experience easier, and increases time-to-value thanks to pre-configured settings for management of customer systems.

LabTech Ignite™, the industry's only handcrafted, MSP-centric tool of its kind, delivers faster implementation times and reduced learning curves. Using pre-established, automated processes, and more fluid, task-driven navigation, any MSP can be up and running quickly and efficiently.

LabTech Ignite includes a library of templates to set up common functions like scripts, monitoring, alerts, searches, patch management, and reporting, based on established MSP best practices. With LabTech Ignite, all of your mission critical servers automatically inherit a variety of heath and performance monitors, based on industry best practices. Its navigation console framework is location-centric includes commonly used searches, default groupings, built-in MSP service plan templates and scheduled maintenance tasks that automatically track time for easy billing.

“LabTech Ignite represents more than 1700 staff hours and the time and talents of two of the industry’s most profitable MSPs,” said LabTech Software CEO Matt Nachtrab. “Its the flagship of our latest release, and no other RMM solution developer has invested this measure of resources to develop and compile a virtual package of MSP industry best practices and expertise.”

"The out-of-the-box monitor set in LabTech 2012 is amazing. With my previous RMM and to some degree with LabTech 2011, I had to go around my office and interview the various subject matter experts for Active Directory, Exchange, Citrix, etc. to make sure I was monitoring everything per best practice, “ said Matt Smith of Integrity IT. “I can tell that LabTech put in the time to build all this into 2012. Now all I have to do is flip the switch on. Big improvements to the UI as well.”

LabTech Ignite requires a system upgrade to LabTech 2012 Server and is free to all current users. It can be adjusted to existing configurations for a merger of functions to suit specific business requirements. All others may download a LabTech 2012 trial, which includes LabTech Ignite on fresh installs. For more information or to attend the LabTech Ignite webinar on Thursday, June 7th at 2pm EST visit: www.labtechsoftware.com/labtech-ignite.php.

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About LabTech Software
LabTech is the only Managed Service tool for remote monitoring, management, (RMM) and automation developed by a Managed Service Provider (MSP) for MSPs. Our affordable, agent-based platform so closely emulates what technicians do in the field that techs can provide the same support remotely. Because we understand how to manage a growing MSP business, we make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.

SOURCE: LabTech Software

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