Guest Column | November 6, 2014

Looking Ahead To 2015: 3 IT Operations Predictions For MSPs

By Justin Crotty, Senior Vice President and General Manager, NetEnrich, Inc.

CIOs Address Data, System Integration, And More At CHIME Fall Forum

Shorter days and cooler temperatures mean that we are in the home stretch of 2014. With that in mind, now is a great time for MSPs and solutions providers to celebrate their successes, reflect on the challenges they faced over the last 12 months, and look ahead to what they hope to accomplish in the New Year.

One of the areas that MSPs and solutions providers should be looking at is their IT operations management. They should be asking themselves whether it was a successful and profitable part of their business. If not, why? What can they do to make it more lucrative next year?

As the managed service industry continues to evolve over the coming months, we will see several paradigm shifts in how IT operations management is viewed by MSPs and solutions providers...

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