Case Study | March 18, 2013

3M – Making Sure Your Messages Are Delivered With The Highest Data Quality

Source: xMatters

Challenges

3M is one of the largest manufacturing companies in the world. They have six different lines of business that they operate ranging from industrial and transportation to healthcare. With over 80,000 employees around the world, they had a challenge many companies deal with. They wanted to ensure they could deliver emergency notifications and provide important information to staff during crisis situations on the devices that their employees used. But with that many employees, and more than one way to communicate to each, it got complicated. Data gets out of date quickly, but it was crucial they had the highest data quality so they could ensure the safety and wellbeing of their employees. But how do they communicate to thousands of employees, across different departments, different divisions, and different locations on the device they want to be communicated to on?

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