By Brian Albright, Business Solutions magazine
An upgrade to a hosted antivirus solution helped this VAR improve a long-time client’s network performance.
Generally speaking, resellers don’t like to pit their solutions offerings against each other in specific client installs. But when a solution is no longer working, or if a new product comes along that may be a better fit for a particular client, providing value to the customer takes precedence.
TLIC Worldwide, an Exeter, RI,-based VAR that specializes in maintenance renewals, software licensing, hardware, and network management, recently replaced a client’s antivirus solution in order to help improve network performance and scan speed. By moving from the on-premise solution that TLIC previously installed to a cloud-based product, the client freed up valuable server space and cut scan times that were bogging down the network.