Magazine Article | November 19, 2013

Product Review: Backup And Disaster Recovery (BDR) Solutions, Part 2

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By Jay McCall

Testing By Eric Brown, CEO, Remote Technology Management

A managed services provider (MSP) evaluates three Backup And Disaster Recovery (BDR) solutions and shares the pros and cons of each.

When we launched the first BDR product review in the March 2013 issue of Business Solutions magazine, we had no idea that it would become one of the most downloaded articles of the year. This is a testament to the fact that backup and recovery is a core service all customers need, regardless of the size of their business or their vertical market. As a follow-up to the original test (which included Asigra, Axcient, CharTec, Datto, KineticD, StorageCraft, and Unitrends), Eric Brown, CEO of Remote Technologies Management (RTM), recently tested the following three vendors: Acronis, Barracuda, and Continuum. (Note: STORServer was not able to have its product tested within our dead- line, but the basic spec sheet details are included in the matrix across the page.)

To ensure consistency between the previous test and this one, we applied the same test procedures. Brown and I interviewed each vendor prior to the test, and he was added as a new reseller partner, so he could experience each vendor’s onboarding process. Next, over a two-week period he conducted tests on each BDR appliance, which included an image-based backup, a local virtualization recovery test, and a bare metal restore. Below are highlights of our interviews and Brown’s testing.

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