5 Restaurant POS Software Must Haves

By David Gosman, CEO, pcAmerica

We love dining out — the average American goes out to eat 74 times a year, industry sources report. Over the past several years we’ve seen restaurant technology evolve considerably. Regular menus have been replaced with digital menu boards, mobile POS (point of sale) and payments are becoming more mainstream, and kitchens are also getting an upgrade with inventory tracking and specialized hardware and technology.

So, what are the five must haves if you’re shopping for a restaurant POS system?

1. Easy. Restaurant POS software should be easy to use and intuitive to learn. A complicated system that requires a lot of clicks between screens, multiple steps to place an order, or too many peripherals like a keyboard or mouse really slows things down and frustrates staff.
   
   A touch screen is a great way to eliminate a lot of mistakes and wasted time at the POS station. You literally just point at what you want — something people are already used to doing from using their smartphones and tablets.
   
   Once the system is installed, it’s exciting, new, and shiny. It’s tempting to take it live right away, but encourage your client and their staff enough time to be trained thoroughly on the system. A proper amount of training, even if it means an extra day before they start ringing sales, can save a lot of frustration in the long run.

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