The ROI On Staff Training

By Mark Matthews

Small business owners must continuously invest in their staff if they don’t want to keep losing them. But if I train my staff, will I have to pay them more?

Unfortunately, this is how I used to think 20 years ago. I have, since then, definitively changed my outlook. But, unfortunately, I know that other small business owners still think the same way, and this is why I have written this piece in the hope to change, or at least challenge, this belief.