The Top 5 Trends That Show Training For Your Employees Should Be A Priority

By Suzy Kratochvil, Director of Training and Implementation, Tigerpaw Software

An investment in knowledge pays the best interest. ~ Benjamin Franklin

You’re not likely to find many people that disagree with Ol’ Ben, but when it comes to providing education for employees, a lot of companies earn a failing grade.

Throughout my years as a corporate educator, I’ve heard a common refrain: education is a nice thing to have, but not something you need. But that’s simply not true, and that attitude in the IT services provider space could lead to companies losing employees and potentially customers.

Investing in education pays great dividends in terms of more engaged, more loyal employees who can do more for your customers. Keeping that in mind, here’s a look at five top education trends impacting the IT market and why solution providers should make training a top priority.

1. Shortage Of IT Talent. It’s no secret that a shortage of skilled IT talent in the workplace is hindering the growth of many companies, a situation that poses a multitude of problems for many managed service providers trying to expand their offerings and customer base.

To counter, companies should be investing in education for their current employees, or risk falling behind the competition. After all, education is not a one-time event. To become — and stay — a very successful company, learning needs to become a habit. But sending people off for training simply isn’t enough.

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