Top-Tier MSP Achieves 30% Business Growth With RMM Solution

My IT is a top-tier managed service provider offering RMM technology to SMB customers and enterprise clients throughout the Gulf South area.

My IT is based in Metairie, Louisiana and serves SMBs and enterprise clients with remote monitoring and management (RMM) technology across automotive, healthcare, construction, legal, accounting and manufacturing industries throughout the Gulf South area.

The Challenge

For My IT, customization for each client is king. The firm’s philosophy is to eliminate the IT burden for customers, leaving them free to focus on driving bottom-line success.

At the forefront of the MSP’s technology stack is remote monitoring and management (RMM). When My IT began experiencing technical constraints with its existing RMM platform, Vice President Patrick Leonard decided the time was right to switch to SolarWinds® MSP, the global leader in RMM and service automation software.

“Our previous RMM platform was riddled with bugs and it was not developing rapidly enough to meet our growing needs,” said Leonard. “At the time, N-able had just completed a very positive acquisition by SolarWinds, delivering two network giants under one roof. We felt this was a move that greatly benefited the SolarWinds MSP product now and into the future.”