White Paper: What SMBs Should Know About Deploying A Hosted PBX Phone SolutionSource: Business Solutions Magazine
Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the same enterprise-level, professional phone system capabilities that large businesses use at a much lower cost, hosted PBX helps SMBs save money while putting their customer services on par with much larger organizations.
While large enterprises have begun leveraging the cost advantages and robust capabilities of enterprise IP (Internet Protocol) telephony, on-site IP PBX (Private Branch eXchange) systems can require significant initial investment and ongoing operational costs that put them out of reach for SMBs. Until now, smaller companies have been limited in choice to inflexible, expensive traditional phone systems or residential-grade voice over IP (VoIP) solutions with limited functionality and flexibility, and less than business-grade performance.