ABOUT US

ConnectWise is the leading provider of best practices and tools service providers need to create an efficient and profitable business.  

Established in 1982, ConnectWise began as a full-service IT solution provider to small and mid-sized businesses in the Tampa Bay area. After discovering a need to better streamline and automate processes in our own business, we built the ConnectWise professional services automation (PSA) solution. Today more than 5,000 IT solution providers, MSPs, VARs, and Software Companies use ConnectWise to achieve greater accountability, operational efficiency, and profitability in their business.

Out-of-the-box best practices

We’ve taken over 30 years of service delivery best practices and built them right into our software. ConnectWise provides an all-in-one platform for:

  • Support and ticketing
  • Customer Relations Management (CRM)
  • Project management
  • Invoicing
  • Time tracking
  • Procurement
  • Sales quotes and proposals
  • …and more!

With ConnectWise, you gain complete visibility and control of your operations so you can provide exceptional service to your clients from start to finish.

More than just software

We have a simple mission at ConnectWise – to enable technology companies to achieve the highest level of profitability and service to their clients. Whether it’s through our award-winning business management solution, education, or community initiatives, we deliver all the resources business owners need to run a successful technology business. 

When you become a ConnectWise partner, you unlock a world of potential, including access to:

  • An active community of technology business professionals
  • Documented best practice processes
  • A robust online university
  • Discounted technical certifications
  • Business and technical consulting

Hear what other service providers have to say about ConnectWise:

 “It gave us the confidence, along with some other tools, to be able to go after some larger business. And that allowed us to grow our managed services piece by DOUBLE in the first year... I would not attempt to do Managed Services without ConnectWise.

  • Paul Blough, President, Blough Tech, Inc.

“ConnectWise out of the box provides the process and the tools that you need to grow your business... We have this one picture of our entire business in one application that allows us to make more timely decisions.”

  • Jason Lenardson, COO, WinXnet

“We’ve doubled the last two years and we think it’s primarily due to our ConnectWise investment… That’s the best decision we’ve made in a long long time, maybe ever, in our organization.”

  • Michael Hartke, Partner, XFER Communications