Founded in 2004, LabTech Software is the developer of the world’s leading remote monitoring and management (RMM) platform designed to help IT solutions providers transform their IT services business into successful managed services operations. The robust LabTech platform makes remote monitoring and management simple, scalable and affordable.
LabTech Software is the brainchild of Nemsys, a small break/fix operation based in Toledo, Ohio that struggled with the usual challenges and inefficiencies of a reactive IT maintenance and support model. LabTech—its flagship solution—was born of the urgent need to eliminate technician inefficiencies and the desire to provide preventive, proactive and efficient service. Developed with cutting-edge, agent technology, LabTech is the only remote monitoring and management platform created by system administrators for systems administrators, leveraging their experience with the day-to-day realities of IT services business.
With more than 3,500 partners and over 2.5 million agents sold, the LabTech RMM platform is quickly becoming the preferred tool of IT managed service providers worldwide. LabTech Software and its partners in the United Kingdom, Ireland and Australia—among others—are active in developing a global community of talented IT professionals that collaborate and share in their knowledge and expertise to provide superior managed services.
Whether you’re an experienced IT managed services provider (MSP) or an hourly rate one-man shop, LabTech can help you significantly improve your operational productivity and efficiency by leveraging the power of IT automation. LabTech’s functionality can take care of any repetitive IT maintenance task or process, monitor mission critical network components and automatically run auto-remediation programs, and so much more! At LabTech Software we proudly say, “If you can think of an IT task, LabTech can automate it!”
Hear What Our Partners Say About Us:
“I really think it’s the strongest platform out there.”
― William Barlock, IT Support Specialists, Cleveland
“Without having LabTech, I don’t think we’d have the opportunity to grow as fast as we’re growing.”
― Jeff Funk, MyTech
“They truly listen to their partners.”
― Dan King, K2 Technologies