Featured Articles

  1. Top 5 Help-Desk Productivity Killers
    6/3/2016

    In today’s marketplace, customer help-desk services are crucial to the survival of any enterprise. But making these services efficient and timely, while reducing redundancy, poses a particular challenge.

  2. Surefire MSP Strategies For Pricing, Bundling, And More
    6/2/2016

    Switching from the break/fix model to managed services isn’t easy, but it certainly is worth the effort. That was the message delivered by participants of the Surefire MSP Strategies For Pricing, Bundling, & More panel held as part of the Channel Transitions VAR/MSP Executive Conference held June 2 in Philadelphia.

  3. Federal Cloud Decision Makers Report Deep Frustrations With FedRAMP Process
    6/2/2016

    Data shows 41 percent of Feds are unfamiliar with GSA’s plan to remedy FedRAMP

  4. Institutions In The Americas Connect Via New High-Speed Network
    6/1/2016

    Consortium uses 100-gigabit network link to support innovation across continents.

  5. POS, Payment Processing, Data Collection, And Physical Security News
    5/31/2016

    Genetec recently began shipping the new version of its turnkey network security appliance, the SV-32 v2. With built-in analog encoder cards, the SV-32 v2 offers a cost-effective solution to integrate legacy analog cameras as part of an IP transition plan. Pre-installed with the Genetec Security Center platform, the appliance allows for the consolidation of multiple remote sites within a single security environment, while supporting a wide range of future-proof IP cameras and door controllers to suit various deployments needs.

  6. Managed Services, Backup And Disaster Recovery, And Networking News
    5/31/2016

    RapidFire Tools announced recently the release of Reporter, a new stand-alone, virtual appliance that MSPs can use to fully automate regularly scheduled Network Detective IT assessments for their clients. The new software appliance is available as a $29/month add-on for Network Detective subscribers; it is used to remotely schedule the running of any Network Detective scan and automatically generate any of the fully brandable reports included with most of the individual module subscriptions.

  7. Care Management Solutions Present Growing Opportunities For Vendors
    5/31/2016

    As healthcare continues to transition to a more results-driven era, smart VARs will want to stay on top of the changes. Care management solutions are looking to be one of the most promising areas of opportunity, an expectation supported by a Markets and Markets report.

  8. Miniature Fingerprint Scanners May Be The Solution To $16 Billion In Fraud
    5/27/2016

    SmartMetric opens talks with Banks to start issuing one million cards a month

  9. Brands Failing To Meet Customers’ Mobile Communications Expectations
    5/26/2016

    Forty-five percent of consumers identify e-commerce service providers as most effective vertical at mobile.

  10. 70% Percent Of IT Administrators Feel Windows Environment At Risk Of Malicious Attacks
    5/25/2016

    IT Administrators report heightened interest in visibility, configurations, settings, and standards.