Featured Articles

  1. ConnectWise Introduces Chat And Remote Control Capabilities
    10/8/2014

    ConnectWise users can now benefit from a new a new chat and remote control product, ChatAssist. It allows you to communicate with your customers in real time, and, as Mark Sokol, director of marketing for ConnectWise, points out, puts you just one click away from your customer.

  2. Verizon-Harvard Survey Reveals Special Challenges In Healthcare Vertical
    10/8/2014

    Verizon has recently released a cross-vertical survey in conjunction with the Harvard Business Review that examines industries and their attitudes around early technology adoption.

  3. Education IT News For VARS — October 8, 2014
    10/8/2014

    In news this week, Clayton Christensen addresses the role of disruptive innovation in education, Carnegie Mellon is investigating the science of education, and D2L has launched a Web accessibility MOOC (massive open online course).

  4. What To Look For In New IT Employees
    10/8/2014

    When you are interviewing potential new IT employees, are you biased toward a certain personality? A new study by IDG “Introverts vs. Extroverts: Is There an IT Personality?” researched personality types in among IT professionals and sheds light on the perception that they tend to be introverted.

  5. Why The Vertical Approach To Selling POS Adds Value
    10/7/2014

    VARs can find a number of benefits in taking the “vertical approach” when selling point of sale (POS) solutions — including helping merchants find more value by providing systems with features relevant to their businesses and stickier customer relationships.

  6. U.S. Retail Fraud Survey Reveals Surge In Loss From Cash Theft
    10/7/2014

    The second annual U.S. Retail Fraud Survey reports that about a quarter of all respondents (24 percent) attribute the biggest area of store loss is cash theft. It ranked second to employee theft (38 percent of respondents), with administrative and bookkeeping errors and shoplifting ranking third and fourth.

  7. Students Increasingly Consider Online, Social, Mobile Technology As Essential
    10/7/2014

    According to results of its annual survey, Vital Source Technologies, Ingram Content Group’s e-textbook solution, college students value online, social, and mobile technology more and more. The survey, conducted by Wakefield Research, an independent research consultancy, polled than 500 currently enrolled college students.

  8. Patients Aren’t Accessing Medical Records: IT Solutions Providers Can Change That
    10/7/2014

    The Office of The National Coordinator for Health IT (ONC) has released a report that states that less than one third of consumers access their health records online. This is largely due to healthcare providers not offering the service, and it is likely an area in which you can offer innovative business solutions to your clients.

  9. Government IT News For VARs — October 7, 2014
    10/7/2014

    In news this week, state and federal governments are getting lots of practice in information sharing with the rash of new cyber-bugs, while experts say the Bash Bug could be bigger than Heartbleed and warn that Shellshock’s aftershock will linger.

  10. Sell A Total Solution, Not A “Cloud” Solution
    10/6/2014

    Dave Maffei, VP Global Channel Sales at Carbonite, predicts changes driven by customer demand for the right solutions that solve their specific problems — not necessarily for cloud solutions.

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