Featured Articles

  1. CompTIA ChannelCon: MSP Thought Leadership
    8/5/2015

    This week I’ve been at CompTIA’s ChannelCon conference in Chicago. Talking with attendees and listening to speakers, I discovered a theme I’d like to share. At ChannelCon, the organization’s president and CEO Todd Thibodeaux took to the stage Tuesday morning to deliver his state of the industry keynote. During his presentation he shared some keys to success in managed services and one of them was to get your customers on a transition plan. That is, he said that it’s unlikely you’ll be able to shift your customers from break-fix to the as-a-Service model quickly. “Getting them to go from 1 to 10 won’t work,” he said. Rather, work with each to establish a timeline for transition. It might take a while.

  2. Mike Seymour Accepts RSPA Chairperson Gavel
    8/4/2015

    New Retail Solutions Providers Association (RSPA) Board Chairperson Mike Seymour accepted the gavel from 2014-15 Chairperson Jim Roddy during a ceremony Tuesday at RetailNOW in Orlando, FL.

  3. RSPA Announces New Professional Development Program
    8/4/2015

    The Retail Solutions Providers Association (RSPA) launched its newly expanded professional development program at RetailNOW 2015.

  4. RSPA Elects New Board At RetailNOW 2015
    8/4/2015

    The Retail Solutions Providers Association (RSPA) holds elections each year during RetailNOW to fill board positions. Here are the dealers and vendors elected to RSPA leadership this year.

  5. The Top 3 Takeaways From Gerber's RetailNOW 2015 Presentation
    8/4/2015

    Michael Gerber spoke at the general session on day one of Retail Solutions Providers Association (RSPA) RetailNOW 2015 in Orlando, FL. Gerber is the author of best-seller The E-Myth Revisited and five other E-Myth books on the topic of small business and entrepreneurship.

  6. RetailNOW 2015: Why It's Important To Be Strategic About Presence
    8/4/2015

    The W2W (Women in Retail) Community event at the Retail Solutions Providers Association (RSPA) RetailNOW featureed guest lecturer, Jeanine Turner of Georgetown University, in a session titled Choosing Presence: The Most Important Executive Decision We Make Without Ever Thinking About It.

  7. RetailNOW 2015: Initial Impressions
    8/4/2015

    With much of RetailNOW 2015 still to come, a great deal has already happened at the retail and hospitality IT channel's most important conference.

  8. A Must-Have Tool For Every Retail & Restaurant IT VAR
    7/31/2015

    We’ve done plenty of surveys, formal and informal, to know that VARs don’t historically put much emphasis on PCI with customers. It seems like many choose to take the path of “the software I sell is PCI compliant — I think — so me and my customers are good.” That might be true for some, but it’s not true for all. While I can’t stress to you the importance of PCI compliance, I also can’t seem to convince some to make it a higher priority.

  9. Connecting Client ICD-10 Needs To Concrete IT Service Offerings
    7/31/2015

    IT solutions providers should make sure not to miss a growing opportunity to upsell service offerings while the ICD-10 deadline hasthe coding system top of mind with their clients.

  10. How Geofencing Can Help Your Merchant IT Clients Win Sales
    7/30/2015

    An SMS geofencing campaign can be used in local marketing to attract customers to a brick-and-mortar store with close proximity tracking.

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