General Computing Executive Commentary

  1. 5 Key Takeaways From The HTG 2015 Service Summit

    The content day at the HTG Q2 Peer Group meetings in Dallas included the Service Summit. The Service Summit included content directed at the service delivery side of our HTG member companies.

  2. 5 Ways IT Solutions Providers Can Attract And Retain Millennial Talent

    Millennials are transforming the workplace. Although often regarded as entitled and self-centered, this generation is actually more energetic, motivated, and goal-oriented than it gets credit for. It’s just that millennials like to do things differently.

  3. IT Solutions Providers: Clarifying Your Personal MVV, Part 2

    It's impossible to lead others until you lead yourself. The core to self-leadership is clarity around your MVV. Note: This is the second in a three-part series on Clarifying your personal Mission, Vision and Values (MVV). April covered personal Mission while in June we’ll look at personal Values.

  4. Cloud? Data Center? How To Distinguish Services For Your Client’s IT “Baby”

    Let’s face it, when it comes to your client’s applications, data and network, for many IT professionals, it’s their baby. They’ve helped it grow by carefully adding new devices; made sure it’s well protected from harm with the necessary security; made certain that it’s properly fed with the right power and ensured it’s comfortable with the right cooling. They’re not about to hand over control of their network and its applications to just any facility — Correct?

  5. BYOD Vs. CYOD: Helping Your Clients Understand The Difference

    BYOD (Bring Your Own Device) policies are leaving many IT teams feeling a bit uneasy. As a trusted VAR, your clients may be ready for a conversation about moving to a CYOD or Choose Your Own Device policy. So, what is the difference between the two? Simply put, CYOD can offer more security and more control. You could also think of CYOD as “Chaperone Your Own Devices” and take control of the unsupervised party that is BYOD.

  6. Knights, Kings/Queens, Presidents And You: How To Lead When Others In Leadership Roles Won’t

    He bows before you, King/Queen of your Technical Realm. You raise the magical gleaming silver sword, Excalibur, high over your head. Lowering Excalibur, you touch each shoulder of that bowed special ally as empowering words fall from your lips, “I dub thee, Sir, Knight of the Royal Technology Table. Arise Sir Reginald and assume your leadership role.” With a hope-filled heart you watch Sir Reginald arise. He walks into your service team meeting glowing with pride and promptly falls on his face. Gasping for air, you awake from your dream wondering, “How can I lead when my leaders can’t … or won’t?”

  7. Mobilegeddon: Is Your Business Ready?

    Smartphones. Social media. Instant communication. Our world is ever changing and evolving. Along with these changes in technology come changes in how businesses operate. One of the biggest changes can be seen through business’ presence on social media and via their organizations’ websites.

  8. Great Leaders Take Time To THINK: Got Thoughts?

    IT solutions providers can benefit from learning and using Steven Covey’s four quadrants — and recognizing Quadrant II, which includes important, but not necessarily urgent, tasks like planning and relationship building, should not be overlooked but rather considered an investment of time in your business’ success.

  9. 7 Reasons To Provide Quarterly Reports To Your Managed Services Customer

    Managed IT services providers (MSPs) must ensure that their service delivery objectives are in line with their client’s business objectives. The common aspiration of an MSP is to provide a service that their client finds valuable and thus indispensable.

  10. Reducing Data Center TCO Is A Critical Business Objective For Your IT Clients

    For the majority of global enterprises, the data center is now the strategic hub of the business. This has led many organizations to re-evaluate facility efficiency, accountability, and cost management. When tasked with reducing capital and operating expenditures, most focus on optimizing cooling and power infrastructure as it is an operational area simple to understand and a management strategy with an immediate impact on a data center’s operating expenditure (OpEx).