General Computing Magazine

  1. Keep Your Managed Services Customers From Reverting To Break-Fix
    7/18/2013

    This MSP’s four-step approach to selling managed services created a 98% customer retention rate and 40% sales revenue growth last year.

  2. Why Now Is A Good Time To Take A Second Look At Managed Print Services
    7/18/2013

    Not only is selling managed print services (MPS) a good way to earn incremental and recurring revenue, it’s one of the best ways to keep competitors away from your customers.

  3. Turn Your Customer’s Downtime Into A Cloud Upsell Opportunity
    7/18/2013

    An MSP’s (managed services provider’s) data recovery solution saves a retail customer’s business from downtime and positions the MSP for a cloud backup upsell.

  4. Integrator Brings Cloud-Based Access Control To Historic Courthouse
    7/18/2013

    An integrator lands an access control solution that involves cloud-based management and wireless locks.

  5. Secrets Of Managed Services Veterans
    7/18/2013

    I’ve been pretty vocal lately about transitioning your business to a recurring revenue model. In giving so much attention to this topic, my IQ on the business model increases on a daily basis. I’ve been trying to get everything down in my blog, but sometimes I look back and discover that I missed sharing some lessons or find that what I thought were small lessons were actually fairly important.

  6. What To Know About Selling IP Video Surveillance In Healthcare
    6/18/2013

    Healthcare practices of all sizes and types are looking for video surveillance solutions to solve their business challenges.

  7. Remote Video Monitoring Pays Off
    6/18/2013

    Video analytics and remote monitoring can provide a fast payback for clients, and ongoing revenue for VARs.

  8. Win More Cloud BDR Sales With A Network Assessment
    6/18/2013

    An MSP earns a 1 TB Amazon Web Services (AWS) cloud backup project with PlanetShoes.com and beats out a competitor twice its size — without cutting its price.

  9. 3 Ways To Uncover New Cloud Sales Opportunities
    6/18/2013

    A renewed focus on selling managed services is helping this MSP develop more profitable customers and a second year of double-digit revenue growth.

  10. Who Else Wants To Increase Profitability?
    6/18/2013

    Whew! What a month it’s been. Since I last wrote this column, I’ve done a bit of traveling, written a fair amount, had tons of phone calls, and done a lot of reading. Despite the variety of tasks, there was a common theme that presented itself. One that is directly related to you.

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