InsideRetailNOWBlog

  1. Best Quotes From The Day 3 Reseller Forum At RSPA INSPIRE 2015
    1/28/2015

    Day 3 at the Retail Solutions Providers Association (RSPA) INSPIRE 2015 Conference in Maui kicked off with an open-forum discussion among the nearly 100 retail IT channel executives in attendance. Led by RSPA solutions provider board members Mike Seymour, COO at Postec in Atlanta, and Bob Bauer, president at BMC POS in Michigan, the half-hour session produced some memorable insights.

  2. Heath, INSPIRE 2015 Attendees Discuss VAR Salesperson Challenges
    1/27/2015

    I was fortunate to participate in a very interesting exercise this morning at the RSPA INSPIRE 2015 Conference. Chip Heath, the event’s featured presenter, facilitated a workshop among the 100+ channel executives in attendance focusing on how solutions providers must train their salespeople to become consultative partners, not just hardware pushers.

  3. RSPA INSPIRE 2015: Heath Says Channel Leaders Need To Find “Bright Spots”
    1/27/2015

    If it’s true that great conference speakers cause the attendees to act constructively, then Chip Heath, the featured presenter at the RSPA INSPIRE 2015 Conference in Maui, HI, has proven to be a great speaker. Many of the 100+ channel executives attending this conference said Heath has taught them principles and actions they told me they will implement at their businesses.

  4. Heath Answers Questions From Channel Execs At RSPA INSPIRE 2015
    1/26/2015

    Acclaimed business author Chip Heath (pictured, right) isn’t just speaking at the Retail Solutions Providers Association (RSPA) INSPIRE 2015 Conference — he’s carving out significant time to engage with retail IT channel executives in the audience. Here’s a portion of the Q&A from Heath’s January 26 discussion.

  5. Podcast: Author Chip Heath To Speak At RSPA INSPIRE 2015
    1/16/2015

    In this exclusive interview with Business Solutions president and RSPA board chairman Jim Roddy, Heath discusses some of the challenges facing Retail VARs as well as a preview of his presentations at INSPIRE, Planned topics are the dynamics of change — how you can align the analytical side and the emotional side of your brain to make change effectively — and decision making — examining flaws and biases that result in less-than-optimal decisions and learning routines and procedures that improve the chances of success.  

  6. Business Lessons From Heath Book “Switch” — RSPA INSPIRE 2015 Preview
    11/24/2014

    This is the second of three Business Solutions articles sharing observations from a Chip Heath business book. Heath will be the featured speaker for the RSPA (Retail Solutions Providers Association) INSPIRE 2015 conference January 25-28 at the Grand Wailea Resort in Maui, and I think studying his writing is a great way to prepare for the event.

  7. Business Solutions Receives RSPA 2014 Gold Medallion Award
    8/27/2014

    At the Retail Solutions Providers Association (RSPA) RetailNOW 2014 Awards Ceremony on August 5, 2014, the association presented its 2014 Gold Medallion Award to Business Solutions magazine. Each year, the RSPA presents Vendor of Excellence Awards — more than 300 vendors were categorized and selected by RSPA reseller members for the awards, which make them the only industry accolade honoring vendors for channel work, given by the retail channel.

  8. APG’s Bergeron Talks Sensible Solutions — Not Sexy Technologies — At RetailNOW
    8/18/2014

    Sexy technologies dominate the headlines at most channel trade shows, and RetailNOW 2014 in Orlando was no different. Tablets, mobile payments, interactive digital signage, and cloud POS certainly deserve your attention. But I was reminded during Stephen Bergeron’s RetailNOW presentation Aug. 6 that we shouldn't overlook sensible solutions that aren't flashy but help merchants.

  9. RetailNOW Panelists Tell The Secret Of Better Employees: A Better Boss
    8/7/2014

    This year’s W2W event on Monday at RetailNOW featured a panel discussion on the topic of leadership. W2W, the Retail Solutions Providers Association (RSPA) community that is a resource and support for women in the Retail IT industry, based the discussion on the book Leaders Eat Last: Why Some Teams Pull Together and Others Don’t by Simon Sinek.

  10. RSPA Passes Chairperson Gavel To BSM’s Roddy
    8/7/2014

    Business Solutions magazine (BSM) President Jim Roddy became 2014-15 RSPA (Retail Solutions Providers Association) Board Chairperson on Tuesday when 2013-14 Chair Lynn Skurla passed the gavel to him during a ceremony at RetailNOW in Orlando, FL.

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