Quick Tips For Your As-A-Service Transition
Many break-fix VARs tell me that they believe the as-a-Service model and more recurring revenue would be good for the health of their business, but they don’t know how to get started. Reading articles about established managed services providers can be overwhelming. We don’t assume the transition from break-fix is easy, but we do think it’s necessary, and so we strive to give you as much actionable information as possible on the subject.
What I Learned At RSPA INSPIRE 2014
This morning I had a chance to browse through some of my notes from last week's RSPA INSPIRE. This event is always good for providing plenty of nuggets of wisdom, and business and personal takeaways. On my list this year: the need for industry benchmarking, the value of peer groups, leadership lessons, and more.
From RSPA INSPIRE: Much Ado About Millennials
I’ve attended several RSPA INSPIRE winter conferences, so most of the topics discussed this year didn’t surprise me. The most important challenges facing the retail IT channel — shrinking hardware margins, the transition to the as-a-Service business model, the convergence of POS and payment, the rise of mobility — have been top of mind for at least a couple years now. But I am a little taken back by how much the nearly 100 channel executive attendees at this year’s INSPIRE have talked about Millennials. (If you’re not familiar with the term, Millennials are typically considered to be people born between the early 1980s and early 2000s, which covers everyone between the ages of 17-29.)
Amazon Adds Confusion To The Retail POS Landscape
If you didn’t think you had enough competition or the POS landscape was confusing enough, Amazon recently announced its entrance into the point of sale game. Yes, Amazon. This news made its way throughout the RSPA INSPIRE conference today, with many wondering what Amazon’s solution would look like and how it would or could alter the retail landscape. Any time a company the size of Amazon makes a move, all retailers watch. However, retail resellers and vendors haven’t had a concern or stake until now.
From RSPA INSPIRE: Many Resellers Devoid Of Ownership, Leadership Abilities
A frequent complaint I’ve heard from channel vendors — including a few times this week at the RSPA INSPIRE Thought Leadership Summit in Puerto Rico — is that many resellers lack fundamental business management knowledge and skills. For example, when talking about the need to shift to the as-a-Service business model, the owner of the small reseller business isn’t familiar with business models in general and doesn’t track his company’s financial performance.
RSPA INSPIRE DAY 1: A Foundation For Profitability & Prosperity
Day 1 of RSPA INSPIRE Thought Leadership Summit education kicked off today with a unique twist for those in attendance. Typically, the RSPA brings in a speaker or author to lead the three days of thought leadership education. This year, the keynote and education (sponsored by Discover) is being handled by the HTG Peer Groups, led by Arlin Sorensen. If you aren’t aware, HTG Group leads successful peer groups in the general IT/managed services providers space. The goal of INSPIRE this year, is to bring some of that peer group experience to the dealer and vendor members to raise the collective IQ of those in attendance.
From RSPA INSPIRE: Change Now To Become A Next Generation Partner
Arlin Sorensen, the founder and CEO of the channel-focused HTG Peer Groups, gave a keynote presentation at the INSPIRE Thought Leadership Summit, hosted by the RSPA (Retail Solutions Providers Association) Feb. 2-5 at the Gran Melia Golf Resort outside San Juan, Puerto Rico.
RSPA RetailNOW 2013 Recap
There are always a handful of surprises that come out of RetailNOW and this year was no different.
Goldberg Preps RetailNOW Attendees For SaaS Model, Implores Them To Act
One of the top speakers at RetailNOW every year is attorney Bob Goldberg, who specializes in legal representation of reseller companies. Goldberg’s 2013 presentation included his regular dose of insight, advice, wit, and candy thrown to participants, but the big bonus this year was his list of actionable items that will aid retail IT resellers in their transition to the “as a Service” business model.
“As a Service” Message Resonates At RetailNOW. Now What?
BSM’s message to the channel has been clear: your company needs to immediately consider the “as a Service” business model and quickly take action to increase your recurring revenue.