1. RetailNOW 2013 Day 1: Focus On The "As A Service" Model

    A panel of experts on the "as a Service" model took the main stage at RetailNOW 2013 to discuss the need for retail IT resellers to migrate their business models to a recurring revenue, subscription model. Here's the recap.

  2. RSPA RetailNOW 2013 Kicks Off On A High Note

    RSPA RetailNOW opened Sunday evening with its new member reception, welcome reception, and its 2nd annual RSPA Jam Band made up of industry musicians. Check out the recap after the jump.

  3. RetailNOW Speakers Aim To Inspire Leaders

    RSPA RetailNOW 2013 plans to educate and empower attendees to be “true solutions providers,” and RetailNOW speakers will provide the inspiration and tools to reach that goal. 

  4. RSPA RetailNOW 2013 Provides Retail VARs Mobile Roadmap

    By far, one of the hottest technology trends in retail today is concerning mobility. At the upcoming RSPA RetailNOW show in Las Vegas, the latest in mobile solutions will be on display.

  5. RSPA: Evidence Of Industry Engagement, Relevance

    I just had a call with Kristen Oleson from the RSPA in advance of their upcoming event and, wow, am I blown away at what this organization — YOUR industry organization — is doing. A few stats...

  6. Are You *Really* A Retail Solutions Provider?

    RetailNOW 2013 will help attendees answer the question: “Am I really a retail solutions provider?” The purpose of beginning RSPA’s conference in Las Vegas with this question is to empower attendees, who will work toward that goal during three days of education.

  7. RSPA Inspires ‘As A Service’ Handbook For Retail IT Resellers

    Arriving in your mailbox in July will be BSM’s Annual Guide To POS & Payment Processing Trends. We’re especially proud because this year’s guide features a handbook designed to help retail IT resellers transition from break/fix to the “as a Service” business model.

  8. From RSPA INSPIRE: Yes, KPIs Can Be Fun

    Running your reseller organization often gives you a rush – landing a big installation, seeing your ideas brought to life, negotiating a deal, discovering new technology at a trade show. But talking about key performance indicators (KPIs) for your business isn’t exactly pulse-raising stuff. Even just reading a list of some KPIs can induce a yawn. Examples include warranty work cost, value of obsolete inventory, and office supplies as a percent of overhead.

    If you’re still awake, here’s some advice for you the resellers and vendors attending this week’s Retail Solutions Providers Association (RSPA) annual INSPIRE winter conference in Curacao have already learned. You can bring KPIs to life by engaging your entire team in improving your business. You’ll not only achieve and surpass your KPIs, but you can have a blast while getting there.

  9. 4 Lessons You Should Learn From Resellers At INSPIRE

    You might think you’re having a more productive week in your office compared with the resellers attending the Retail Solutions Providers Association (RSPA) annual Inspire winter conference in sunny Curacao. You’re at your desk, in meetings, or on the road while these resellers attend a morning workshop then hit the pool, golf course, or ocean.

    But Inspire has proven once again to go beyond the fun and games. The 30 or so resellers attending this event are among the most successful in the retail IT industry, and their actions I’ve observed over the first two days of the conference offer a glimpse why. Resellers who want to improve their business could learn a thing or two – or four – from these VARs

  10. 13 Ways To Practically Apply Ownership Thinking

    Consultant and businessperson Tom Bouwer, the featured speaker at the Retail Solutions Providers Association (RSPA) annual Inspire winter conference, doused the 80 attendees at today’s workshop with Ownership Thinking principles. Bouwer is educating executives from retail IT reseller, vendor, and distributor organizations at the Santa Barbara Beach & Golf Resort in Curacao.

    Following are three fulcrum principles of Ownership Thinking along with practical advice on how to implement this philosophy in your organization.

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