Storage Executive Commentary

  1. The Quest For The Holy Grail: The 5 Best Metrics For Your Team (Part 2)
    10/3/2014

    I was asked this month to provide you with the 5 Best Metrics for Service Delivery Management. In my last post I wrote about the fact that my own search for the holy grail of metrics has served fruitless. I proposed that many of you, like me, have at times suffered from “Metric Envy” (measuring the same metrics as someone you deem successful) or “Metric Overload” (measuring too many things and managing none).

  2. The Battle For Your Backup And Disaster Recovery Business
    10/3/2014

    There are many ways to know if a business product or service has reached mainstream status. The easy one to talk about is mobile phones. Back in the day there were telephones to simply make phone calls, then there were phones that could send text messages, and then phones with cameras ... and on and on it went.

  3. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 4)
    10/2/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

  4. The 6 Best Selling Points For Backup and Disaster Recovery Software
    10/2/2014

    Making a BDR plan requires your customer to take a long, hard look at their businesses, at their processes, software, and more. If your clients want to backup their data and services and then be able to recover them quickly if there’s a disaster, they need to know where that data is, what those services are, and to be able to priori­tize them.

  5. The Quest For The Holy Grail: The 5 Best Metrics For Your Team (1 Of A 2-Part Series)
    10/1/2014

    I was asked this month to provide you with the 5 Best Metrics for Service Delivery Management. That task is pretty easy. I would guess that given an hour or so, I could probably give you 40 important metrics.

  6. Viewing New Trends Driving Backup And Recovery — No Hats Allowed
    9/26/2014

    Three current developments in data protection give us a fairly clear picture of what the future holds for backup and recovery in IT. Consider these three advances the short, medium, and long views on trends that we will see ahead. Like most scenes, sometimes we see just those things we want to, but these three advancements will have unmistaken advantages. Do not bother wearing a hat, because the trend winds will blow them away. Your brain should be fine, though.

  7. 5 Tips For A “Ready” Approach To Disaster Recovery Planning
    9/25/2014

    September is National Preparedness Month (NPM), which is a great opportunity to talk to your customers and prospects about protecting their businesses.

  8. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 3)
    9/25/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

  9. Channel Opportunity: Most Businesses Don’t Have A Regularly Tested DR Strategy
    9/25/2014

    Not having a risk assessment strategy in place for data is similar to having no fire safety or evacuation plans in an office. It’s important that channel partners make sure their customers aren’t putting their data at risk from potential hazards and downtime.

  10. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 2)
    9/22/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

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