Storage Executive Commentary
What "Undercover Boss" Teaches Us
Gill Cargill of Cargill Consulting Group says looking at things from a different perspective can help to ensure you never get caught by surprise.
Who Is Your Company's "Director of First Impressions"
Gil Cargill of Cargill Consulting Group asks you if you can identify your company's "directors of first impressions" and if you approve of the quality of their work.
Prospecting: It’s A Numbers Game
Gill Cargill of Cargill Consulting Group says prospecting is a numbers game but, far too often, the numbers are not adhered to. He reminds sales teams to be tenacious, persistent, yet professional when following up with prospects.
So Many Resources, So Little Time
With so much information available, it helps to have good recommendations that help you find valuable resources. Mary Ellen Grom, Vice President of US Marketing for SYNNEX Corporation shares a list of a few helpful books and websites that keep her focused on what matters day to day, both professionally and personally.
Winning the Strategic Account Manager Talent War
John DeSarbo of ZS Associates explains the importance of finding strategic account managers with the right skill set and drive to succeed.
Key Performance Indicators To Live (Or Die) By
David Wilkeson of MSP Advisor lists some universal KPIs that every managed services operation should monitor closely.
Navigating Channel Cross-Currents In 2014
Gina Gallo of Stratix asks four questions that can help you compete more effectively in the new year.
Don’t Let CryptoLocker Hold You or Your Customers Ransom
Mike Foreman of AVG Technologies explains the threat from CryptoLocker ransomware infections and what you can do to protect your business' and your customers' data.
Use YouTube At Your Own Risk
Clint Hofer of Slingfly Media tells what to do — and not to do — to help use video to reach your goal of expanding your brand and creating leads.
The Most Important And Most Overlooked Sales Metric
Gil Cargill of Cargill Consulting Group explains the value of tracking the ratio of first meetings to first orders.